May Y Isbell, OD

Elissa Boyce 

on Google

a year ago

I love Dr. Isbell but the office staff and the way the office is run is not so great. I had a 2:00 appointment and was asked to be there by 1:45, which I was. I was not seen until after 3:00. Part of the reason was because one of the office staff was trying to tell me that something was not covered by my insurance. I explained to her that I had already called my insurance company in preparation of my appointment and that it was covered. Rather than my appointment moving forward while she checked (it's not like she couldn't h... read more

Anonymous 

on Google

a year ago

I love Dr. Isbell but the office staff and the way the office is run is not so great. I had a 2:00 appointment and was asked to be there by 1:45, which I was. I was not seen until after 3:00. Part of the reason was because one of the office staff was trying to tell me that something was not covered by my insurance. I explained to her that I had already called my insurance company in preparation of my appointment and that it was covered. Rather than my appointment moving forward while she checked (it's not like she couldn't h... read more

Kathy Ruff 

on Google

2 years ago

The staff was great, and the eye doctor was professional and knowledgeable 

Ann Boucher 

on Google

2 years ago

I had to wait 45 minutes in the waiting room to be called in the back. I was seen by an intern who pretty much did the whole appointment. She got an attitude when I kept asking when Dr. Koh would be seeing me. He finally came in at the end and she updated him on everything she had done. He took her word and spent a short time in the room with me. She wrote the prescription for my glasses, but I was not confident with in her. I came to see the optometrist, not an intern working on her own. I will be returning to my previous o... read more