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Maxwell-Kates, Inc.

4.6

About this business

Residential Real Estate Property Management 

Location details

9 E 38th St 6th floor, New York, NY, 10016, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.6447 reviews
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sandra phillips's profile image
sandra phillips 
on Google
4 weeks ago

A few weeks ago, I decided that I had to make my way to your head office. My only intent was to confront an employee and to simply ask her, why the back and forth?why the delay in communication? Why did she fail to submit my paperwork to the board in a timely manner, causing me to have to resubmit my paper work mutiple times? Instead I met a Mr. Marks, who listened to me, he expressed genuine concern and even apologized for my treatment and experience from the employee. I cannot say enough about how meeting with Mr. Castro ... read more

Jocelyn James's profile image
Jocelyn James 
on Google
a month ago

Absolute nightmare of a management company that will ignore your requests, emails, complaints, etc but always find time to relay threats and (often unfounded) complaints of their own. It took them 2 months to get back to me about renting one of our many vacant basement storage units, and 8 days to respond to an urgent situation involving carbon monoxide, whereupon they placed the blame on me because 'it is likely my windows were left open' (they were not). I don't have the time or energy to get into how they so grossly misma... read more

jeffrey tanen's profile image
jeffrey tanen 
on Google
a month ago

As a real estate attorney in NYC for 38 years it is rare that I come across a property manager as good as Cindy Chan at Maxwell-Kates. Cindy is super responsive, patient and very knowledgeable. We had a very difficult deal where detailed explanations were needed and she handled it professionally and timely to help get our deal to the finish line. I can't say enough about how well she performed and helped to keep a deal together. Much appreciated!! 

Arjun Gupta's profile image
Arjun Gupta 
on Google
2 months ago

We live in a unique building and feel incredibly grateful for Avery and his team of Ashton and Amanda. They have been professional and on top of things and great management team. 

Monica Penaranda's profile image
Monica Penaranda 
on Google
2 months ago

Ronit Samouha ,is incredibly helpful and she will get things done in a prompt and efficient manner . 

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Frequently asked questions about Maxwell-Kates, Inc.

How is Maxwell-Kates, Inc. rated?

Maxwell-Kates, Inc. has a 4.6 star rating with 447 reviews. 

When is Maxwell-Kates, Inc. open?

Maxwell-Kates, Inc. is closed now. It will open on Monday at 9:00 a.m. 

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