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Maxwell-Kates, Inc.
- Property Management
- New York, NY
About this business
Residential Real Estate Property Management
Location details
9 E 38th St 6th floor, New York, NY, 10016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
A few weeks ago, I decided that I had to make my way to your head office. My only intent was to confront an employee and to simply ask her, why the back and forth?why the delay in communication? Why did she fail to submit my paperwork to the board in a timely manner, causing me to have to resubmit my paper work mutiple times? Instead I met a Mr. Marks, who listened to me, he expressed genuine concern and even apologized for my treatment and experience from the employee. I cannot say enough about how meeting with Mr. Castro ... read more
Absolute nightmare of a management company that will ignore your requests, emails, complaints, etc but always find time to relay threats and (often unfounded) complaints of their own. It took them 2 months to get back to me about renting one of our many vacant basement storage units, and 8 days to respond to an urgent situation involving carbon monoxide, whereupon they placed the blame on me because 'it is likely my windows were left open' (they were not). I don't have the time or energy to get into how they so grossly misma... read more
As a real estate attorney in NYC for 38 years it is rare that I come across a property manager as good as Cindy Chan at Maxwell-Kates. Cindy is super responsive, patient and very knowledgeable. We had a very difficult deal where detailed explanations were needed and she handled it professionally and timely to help get our deal to the finish line. I can't say enough about how well she performed and helped to keep a deal together. Much appreciated!!
We live in a unique building and feel incredibly grateful for Avery and his team of Ashton and Amanda. They have been professional and on top of things and great management team.
Frequently asked questions about Maxwell-Kates, Inc.
How is Maxwell-Kates, Inc. rated?
Maxwell-Kates, Inc. has a 4.6 star rating with 448 reviews.
When is Maxwell-Kates, Inc. open?
Maxwell-Kates, Inc. is open now. It will close at 5:00 p.m.
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