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Maxwell-Kates, Inc.

4.6

About this business

Location details

9 E 38th St 6th floor, New York, NY, 10016, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.6451 reviews
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Anthony Quevedo's profile image
Anthony Quevedo 
2 months ago

on Oct 14th 20025, I had notified maintenance of a leak in my bathroom at my apt 392 Maryland Ave, Staten Island,N.Y. Unforuntley, Maxwell-Kates has a history of employing sub-par workers in the maintenance dept. Not only couldn’t the super handle a severe leak, after expressing my concerns. It took Maxwell-Kates 12 day to inspect the problem. this person is Maria who sit on the board of chateau villa. she had been beyond difficult to resolve the major leak. Upon inspection it had determined the leak was behind the wall and ... read more

Leticia Henry's profile image
Leticia Henry 
3 months ago

Unfortunately my experience with the Maxwell Kates has been really poor. I recently had a pest infestation. The pests were coming from beneath my floorboards due to a leak that had occurred prior to me moving in. I asked the the Maxwell Kate staff in my building for help and they were slow to respond, dismissive and provided useless guidance. 

Philip Reynolds's profile image
Philip Reynolds 
4 months ago

*Ronit is fantastic.* This is not an industry where you often run across managements that care as much as the team at Maxwell Kates. 

Miguel Moreira's profile image
Miguel Moreira 
5 months ago
sandra phillips's profile image
sandra phillips 
6 months ago

A few weeks ago, I decided that I had to make my way to your head office. My only intent was to confront an employee and to simply ask her, why the back and forth?why the delay in communication? Why did she fail to submit my paperwork to the board in a timely manner, causing me to have to resubmit my paper work mutiple times? Instead I met a Mr. Marks, who listened to me, he expressed genuine concern and even apologized for my treatment and experience from the employee. I cannot say enough about how meeting with Mr. Castro ... read more

Frequently asked questions about Maxwell-Kates, Inc.

How is Maxwell-Kates, Inc. rated?

Maxwell-Kates, Inc. has a 4.6 star rating with 451 reviews. 

When is Maxwell-Kates, Inc. open?

Maxwell-Kates, Inc. is closed now. It will open tomorrow at 9:00 a.m. 

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