Max Heating & Air Corp

Yossi Cohen 

on Google

4 years ago

ZERO STARS. DO NOT USE THEM. The owner himself came to my place with another person (I have surveillance pictures of them) - They refused to work until I wrote a check for thousands of dollars. When they replaced the "heater" part of my central system - they punctured the drain pan of the "cooling" evaporator. I had to get another company to replace the cooling system. 

Victor Rios 

on Google

6 years ago

Completely unprofessional. Took me a week to get an appointment for a non-working A/C. Told me I had to be home between 2 and 6 PM, so I took off work for this. No one showed, no call, no nothing. When I tried to reach them, although they say 24 hours, they are only open 8-4:30, so no one answered and their mailbox is always full so no way to leave a message. When I called the next morning the woman was rude and told me to take another 2-6 PM appointment 5 days later, again not promising they would actually show up, or go so... read more

Ryan McCord 

on Google

6 years ago

This company was sent to me from my home warranty company. They replaced my AC unit and I later discovered that the unit was installed without being leveled and they failed to replace the drain pan to make sure it was as large as the unit. This led to a large leak that caused $3000 of damage to my ceiling. They initially acted like they’d make everything okay but after I sent over the estimate for repairs I was told a completely different story and they are refusing to do anything. Beware. 

Tim Crabtree 

on Google

6 years ago

Worst experience ever. The technician wasn’t very professional and didn’t show as scheduled. Also did unnecessary leak check after I tried to explain that it was out of coolant and their company did the same serclvice call the season before. The technician try to tell me that their company has never serviced the unit for the same issue. I showed in the service invoice from his company. Also worst customer service I have ever dealt with. When the service technician failed to show for appointment, I wasn’t aware that the appoi... read more

Shane Shaps 

on Google

6 years ago

If I could give them a negative number I would. This company has been out to our home several times because they have a relationship with our home warranty company. This was the last time. One time the owner came out, could not diagnose the problem. The next day a different company came out, diagnosed and fixed the problem within an hour. Then they fixed a furnace with issues. When we had our regular company out for the bi-annual service, they found that Max had not reconnected parts properly, the plate protecting us from a ... read more