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Mawss

1.8

About this business

Location details

Mordecai Lane, Mobile, AL, 36608, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
1.8222 reviews
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Sherry Lawrence's profile image
Sherry Lawrence 
2 months ago

I got in the habit of trusting in the MAWSS online reminder, but never again. It's better to use online banking reminders. I missed a Feb bill, and was charged a late fee. I went back in my email to check to see if I just missed their online reminder, but no evidence was in my inbox, trash, or spam. I feel some type of tactic is used when the company wants to pull more money from customers; mind you from me people who only recieve disability amounts. They used this tactic on customers when they switched to a new bill system ... read more

Lakenya Pender's profile image
Lakenya Pender 
3 months ago
Samuel Hughes's profile image
Samuel Hughes 
4 months ago

My water was cut off due to a delinquent payment that slipped my mind. I paid the balance and they sent someone to my apartment to install a new water meter, but they didn’t turn it on because apparently for whatever reason I had to be home while they do it. They didn’t give me that heads up and so I was at work. And now my water is still off and they said they can send a tech back out to turn it on for a $60 fee. So now I have to pay them extra money to finish the job they started??? Make that make sense 

Sofeema's profile image
Sofeema 
4 months ago

Just moved here and drove all the way to try and turn our service on, just for there to not be a single human being to speak to and no direction on how to BEGIN service. I’ve never seen a water system place like this. 

Willie Sellers's profile image
Willie Sellers 
5 months ago

Seems like money is more important than the people they serve. Also not very pleased with how they have taken away a public waterway from their community. Not very good business practices in my opinion 

Frequently asked questions about Mawss

How is Mawss rated?

Mawss has a 1.8 star rating with 222 reviews. 

When is Mawss open?

Mawss is closed now. It will open on Monday at 8:00 a.m. 

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