Matthews Glen

Devon Dodd 

on Google

a month ago

Heaven forbid your loved one lives in the back of the facility and needs an ambulance. They will not open the gate for them and will make them go the long way and delay your loved ones emergency. Watched them force ambulance to pull around today. Don’t try to tell me the ambulance doesn’t fit either, I watched the same ambulance exit the grounds from the gate they were originally denied from. Do better 

Bethany Mitchell 

on Google

5 months ago

Matthews Glen is a beautiful community, and my grandparents have mostly enjoyed living here for the most part. The biggest issue we hear about and personally experience is the food. Despite bringing in new chefs in recent years, the quality hasn’t improved, and our family avoids visiting for meals because it’s consistently disappointing. We’re lucky we live close enough to take our grandmother out to eat, but not everyone can. Future residents need to be aware of this and try to experience the bistro food or a Sunday meal (b... read more

Ashley 

on Google

7 months ago

My mother lives in OBT Mathews Glen’s assisted living facility for about 5months. We were told that an employee had turned in another employee for elder abuse against our mom. There was an internal investigation and were told that it was more about a dispute between the two employees and that the accused employee did not harm our mom. The police were called and interviewed our mom with out having family there (our mom has Alzheimer’s) which is a big no, no. I have asked twice in writing for the final report and have not rece... read more

Rick Conant 

on Google

9 months ago

Over the past 10 years Ellen and I have had numerous very positive experiences here at ACTS Matthews Glen. However, the most recent is experiencing the Wellness Office and Tonya, Donna (nurse) and Laureal the Nurse Practitioner. We switched to Laureal as our primary care and the Wellness Office really went into high gear. I have never experienced the attention and care from any previous medical office as now afforded us through Matthews Glen and their Nurse Practitioner involvement with our health needs. “Well done good and ... read more

Trevyanna Williams 

on Google

a year ago

As a deliver driver, the place needs to do better. Today, while trying to deliver a package, I had a rude encounter with one of your security workers. Not only did I have to drive on the other side of the location that was sent but when I arrived security was rude about the delivery hours. As, I tried to explain to security there are no entered delivery hours therefore packages while continue to be delivered at all hours. And either way, we as delivery drivers can only do what is expected of us. So the attitude and the hospi... read more