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5005 Oscar Baxter Dr, Tuscaloosa, AL, 35405, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
After being accepted as a new patient, I made my first appointment. The day came weeks later and 2 hours after the appointment time I realized it was the day of it. I called and apologized and told them I never got a reminder text from the day we scheduled it and asked if I could make a new appointment. She told me “No, you missed it and if you’re a new patient we don’t accept you anymore”. I apologized again for missing it and asked about the setup for getting a reminder. She said you should have gotten a text and when I to... read more
Dr. Freeman is good but the staff in the clinic is not. I called them several times to request a prescription. No one answered phone. They asked me to leave a message and promised they would send the prescription to the pharmacy within 48 hours. I left message and have waited more than one week but the prescription still is not sent to the pharmacy. I contacted the front desk in the morning. The lady asked me to hold on and later she hang up my phone directly without any explanation and help. I am so disappointed with this s... read more
The receptionists is one of the most rude smart elic people! She’s short with her words, a smile would probably break her face!! It’s so hard to get an appointment and I called to say I was going to be a few minutes late- no answer. When I arrive , she said so rude “you’re late you have to reschedule!” She wouldn’t give an inch regardless that I needed my prescription today. I asked for my medical records. She said she couldn’t give them to me today. While I was filling out the form to get my records 4 women came in who were... read more
Dr. Freeman is a phenomenal physician! He is incredibly personable and i felt extremely comfortable talking to him. He took a substantial amount of time listening to my concerns and addressing each one of them thoroughly. His staff was equally as pleasant, polite and efficient. Dr. Freeman and staff are a true asset to Tuscaloosa!
Dr Freeman is fantastic. He has taken excellent care of me and my husband. 100% recommend.
Matthew Freeman has a 4 star rating with 32 reviews.
Matthew Freeman is open now. It will close at 6:00 p.m.
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