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Matt Helfrich O.D. Inc.

3.8

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Location details

1027 East Broad Street, Elyria, OH, 44035, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
Sat8:30 a.m. to 1:00 p.m.
SunClosed
3.8116 reviews
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Tyler Alferio's profile image
Tyler Alferio 
4 years ago

Long time customer who has had it with this place. Steadily going down hill the last few years, and I am done with them. I do not recommend these rude, disrespectful, and dishonest Dr's to anyone. They change prescription without notifying you, they raise prices drastically without notice. They also sell inferior products, and wont stand behind them. And the girls in the office are the worst. There all snobby, dishonest, and condescending. Its obvious there told, or trained to be this way, there isin't a nice respectful one ... read more

Teresa Morgan's profile image
Teresa Morgan 
recommend  Recommended
4 years ago

Dr. Helfrich is a sweet man and a good doctor. 

Adam Frye's profile image
Adam Frye 
4 years ago

very rude lady told me i couldnt touch something i wanted to buy because she has to wash everything but NOT ONE OF THEM WASHED THE HANDLE ON THE DOOR THAT 3 PEOPLE USED IN FRONT OF ME . . cvod 19 sheep 

Renee Truxall's profile image
Renee Truxall 
recommend  Recommended
4 years ago

very polite staff and doctor 

Roxy Bodean's profile image
Roxy Bodean 
5 years ago

Sadly I was not impressed with this doctor. he came into the room, never introduced himself nor asked my name. Performed a couple tasks on a machine, mumbled a couple things about fine tuning my prescription then left the room never to be seen from again. I was so confused I asked the girl what was happening. Needless to say unless you want to be treated like a number stay away. Their glasses selection was terrible. I had to request my prescription they didn't even give it to me. Not good. 

Kegan West's profile image
Kegan West 
5 years ago

Incompetent staff, unorganized, no matter what there is always an issue. My family or myself will never go here again 

Theresa Annalee Cantu's profile image
Theresa Annalee Cantu 
recommend  Recommended
5 years ago
Roy Hutter's profile image
Roy Hutter 
5 years ago

by standing by and replacing the bum frames they sell instead of trying to bs the customers 

Ida Williams's profile image
Ida Williams 
recommend  Recommended
5 years ago

Took very good care of my daughter. Glasses came in earlier than expected. 

Frequently asked questions about Matt Helfrich O.D. Inc.

How is Matt Helfrich O.D. Inc. rated?

Matt Helfrich O.D. Inc. has a 3.8 star rating with 116 reviews. 

When is Matt Helfrich O.D. Inc. open?

Matt Helfrich O.D. Inc. is closed now. It will open at 8:30 a.m. 

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