Birdeye Logo White 2020
Watch Demo

Matossian Kirk DDS

Claim this profile

This business is unclaimed. Owners who claim this profile can update information, boost SEO, and more.

Claim this business for free
3.7
3 reviews
|Dentists|Arcadia, CA 91007

1245 W Huntington Dr, Ste 210, Arcadia, CA 91007

(626) 796-1622

https://www.kirkdds.com/

Closed now

Google

Facebook

Suggest edits
Top Dental in your area
5.0
(10) · Dental

18611 Yorba Linda Blvd

(714) 777-1890
5.0
(10) · Dentists

10874 Washington Blvd

(310) 837-5121

2 people are looking at this business

5.0
(7) · Dental

651 S Beach Blvd

(562) 691-3697
5.0
(2) · Dental

1122 N Brand Blvd # 102

(818) 242-2667
5.0
(11) · Dental

8358 Topanga Canyon Blvd

(818) 348-8400

2 people are looking at this business

5.0
(2) · Endodontists

1330 Sinaloa Ave Ste 201

(626) 794-0620
About

General Dentistry for Adults & Children since 1986. Services include: Implants, Veneers, Whitening, and Cosmetic Fillings.

Suggest edits
BIRDEYE FOR BUSINESSES
Birdeye For Business

This profile is powered by Birdeye. Over 70,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Learn more about Birdeye

3.7
3 reviews
52
  
40
  
30
  
20
  
11
  
Sort By:
5 results available.
Recommended
J R. review for Matossian Kirk DDS
J R. on Insider Pages

8 years ago

04/14/2014, 14:33 PM
Worst Dental Experience Ever ONE OF THE WORST DENTAL EXPERIENCES OF MY LIFE!!! DO NOT GO TO THIS DENTIST!!! DIDN'T EVEN DESERVE A 1-STAR!!! ***TOTAL SCAM*** I was new to the LA area, I had just started a new insurance plan with a new job, and could not look online yet to find a provider, so I asked a friend/co-worker if they had a good dentist. They referred Dr. Matossian. Big mistake!!! Because my insurance registration was not processed and I couldn't check online, I called to ask if they accepted BC/BS Dental, and was promptly told yes by the incompetent receptionist. She said nothing about being out of network or that I may be responsible for a portion of the initial routine exam and cleaning. They did not request any dental records from my previous dentist and upon arriving to an old building with antiquated office equipment, was told that I would need a full set of x-rays (an extra $140). I provided my insurance card, and again, neither the incompetent receptionist nor the billing specialist explained that they were out of network providers and I would be responsible for a significant portion of the bill, which should be $0.00 out of pocket for an exam and cleaning. The hygienist was pleasant, but used the same old technology that I experienced in the 80's (pick-axe). There are so many new technologies that I have experienced with the last 3 dentists that I have gone to...I literally felt like I was going back to the stone age. After the excruciatingly painful cleaning (I have not had a painful cleaning or new cavity in 25+ years), the dentist came in and spent all of 1 min with me (45 seconds looking at the x-rays). Despite all of this and against my better judgment, I figured that I could live with all of the negatives. Realistically, I was just being lazy and I didn't want to have to waste more time finding a new dentist. That was until I received a bill equal to 60% of the services. When I called both my insurance and Dr. Matossian's office on Monday morning to ask why I was being billed $170 for a routine exam and cleaning, which should cost nothing out of pocket, I was then told that the Dr. was out of network and I was responsible for the balance. Despite the receptionist admitting fault, I was told that the Dr. would not likely waive any fees. I asked to speak with the billing specialist, who instructed me that they would have an answer for me by the end of the day. I got no response. I called on Tuesday and was given the same answer. Finally on Wednesday, I asked to speak directly to the Dr. and was told he would call me on Friday. At 2pm on Friday, I called the office, only to find out that they are not even open on Fridays, so I paged the Dr. When he called back, he knew nothing of the issue and informed me that he was sorry and that I would be contacted first thing Monday morning. At around noon on Monday, I received a very unprofessional voice message from a blocked number stating that the Dr. approved waiving $69 and that I would still be responsible for $100 payment by the end of the week. $100 is nothing in the scheme of things, but it is still my hard earned money that should not have to be paid for a $0.00 out-of-pocket routine exam. I made the payment, because I don't want these scam artists sending me to collections. This was hands down the worst customer service and dental experience ever!!!! I hope this review is helpful and that you don't have to experience the pain to your mouth or wallet!!! P.S. They didn't just lose my business, my friend (a 5+ year patient, who was totally surprised and embarrassed) decided that after my ordeal, they are not going to return either. Oops!!! I guess the joke's not on me anymore!
Respond to negative reviews
Letty G. review for Matossian Kirk DDS
Letty G. on Insider Pages

11 years ago

01/01/2011, 09:21 AM
Very talented dentist Dr. Matossian is a very skillful and professional dentist. His work is very good. Expensive, but good. I was referred to him by some friends over 10 years ago, and there's no reason for me to go anywhere else. He also happens to have a green thumb -- his office is always full of the beautiful roses he grows!
Chrystal D. review for Matossian Kirk DDS
Chrystal D. on Insider Pages

13 years ago

03/17/2009, 10:40 AM
Dr. Matossian ROCKS!!!!! Dr. Matossian is the BEST!!! He is compassionate, caring, and good at being a dentist. I have been his patient for the last 7 years. I have never had to wait a long time to be seen, his staff is professional, Dr. Matossian genuinely cares about his patients and I'm always impressed with his work. Many doctors don't want to refer a patient for loss of money - but Dr. Matossian will send you to a specialist if need be. This act on his part confirms to me that he really wants the best for me. Personally, he has replaced a frontal broken tooth (and matched it to the original tooth and it looks perfect!), fillings, crowns, whitening and I see him every 6 months for my cleaning. My entire family are his patients and I appreciate him dearly.
Featured content
How to Ask Customers for Reviews and Grow Your Business

How to Ask Customers for Reviews and Grow Your Business

How to Ask Customers for Reviews and Grow Your Business
Review Responses and SEO

Review Responses and SEO

Review Responses and SEO
Footer Banner 2021
Get more reviews. Get more customers.

Get more reviews from your customers with Birdeye. Dominate search results. Beat local competitors. Grow your business. Easy, done.