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Mathews-Carlsen Body Works

4.6

About this business

Mathews-Carlsen Body Works is a an auto body repair shop in Palo Alto, California, on the San Francisco Bay Area peninsula, in the heart of Silicon Valley. We have been in business since 1955 and continue to stand behind our quality work on all types of cars. We are certified in Audi and Volvo repair and specialize in European models such as Porsche, BMW, Volkswagen, Mercedes and Saab, as well as all Japanese makes such as Honda and Toyota. All makes and models are welcome here at Mathews-Carlsen however, and all get the sam... read more

Location details

2480 Faber Pl, Palo Alto, CA, 94303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6104 reviews
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Vienna O.'s profile image
Vienna O. 
5 months ago

I once encountered the harrowing consequences of a cryptocurrency scam, which plunged me into a deep sense of despair. I can attest, from personal experience, that it is truly a nightmare. My investment, a substantial sum in Ethereum, was effectively held hostage by an online investment platform. I had anticipated significant returns; however, I was oblivious to the impending distressing experience. As time progressed, my initial excitement morphed into anguish upon realizing that the platform I had trusted was nothing more ... read more

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4+ photos
adreag's profile image
13 years ago

hack body shop – Mathews-Carlsen has not earned their good yelp rating. Many of the reviews on yelp for Mathews Carlsen are contrived. I placed a bad review on Yelp about Mathews-Carlsen body shop and it was deleted. I added another bad review and again it was deleted. After a little digging, I discovered that Mathews-Carlsen is a paying Yelp customer. That is right, Mathews-Carlsen pays Yelp for the advertizing. I then added a review accusing Yelp of deliberately deleting bad reviews placed for Mathews-Carlsen and was soon ... read more

phil g.'s profile image
14 years ago

worst car repair/body shop Do not have anything done here. This is the absolute worst car repair/ body shop I have ever experienced. 

phil g.'s profile image
14 years ago

worst car repair/body shop Do not have anything done here. This is the absolute worst car repair/ body shop I have ever experienced. I had to take my car back 3 times and it still does not look right. The paint does not match, door does not shut properly, window is leaking water and there is over spray inside the door. I got tired of arguing with employees about how bad the work looks. I will also file a BBB report and contact my insurance. Is it too much to get what you pay? 

mike m.'s profile image
14 years ago

lacking quality It was a big mistake to get my Corvette repaired at Mathews Carlsen. 

jim D.'s profile image
14 years ago

very disappointed I made the mistake of taking my Audi A4 to Mathews Carlsen. I am really disappointed with the quality of their work. 

sammygeetar's profile image
sammygeetar 
15 years ago

Having used Mathews-Carlsen several times over the last few years, I have found them to be professional, courteous, and want nothing more than to get the job done right. Let's be honest, sometimes things go wrong. I called them on something I wasn't happy with. They immediately said bring it back, were apologetic that they had overlooked something, and offered a ride or a rental car if I needed one. Things do go wrong sometimes. It's all about how you handle it. There's another review website where LOADS of excellent reviews... read more

Gavin M.'s profile image
17 years ago

If they are better than bad shops (as I was told), then god help us! Took in my car to them and got just about the worst work done..... ever. 

gmccraley's profile image
gmccraley 
17 years ago

A bad experience – Took it in and got the rear end done (re-paint the rear hatch, part of the roof, rear bumper cover and install new glass). Later that day noticed that the pigment of the paint was missing/fading out on the right side of the hatch. Not a little, but A LOT. Then had to haggle with them about the bad job they did (in addition, on the left side of the hatch, there were had obvious dull spots in the paint that were rough to the touch). After spending about 15 minutes trying to politely point out obvious substan... read more

Frequently asked questions about Mathews-Carlsen Body Works

How is Mathews-Carlsen Body Works rated?

Mathews-Carlsen Body Works has a 4.6 star rating with 104 reviews. 

When is Mathews-Carlsen Body Works open?

Mathews-Carlsen Body Works is closed now. It will open at 9:00 a.m. 

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