Masters Carpet Cleaning and Restoration Services

Lou 

on Google

6 days ago

Very disappointing experience with Masters Carpet Cleaning. I called Monday morning and spoke with Jeff, who asked me to text him my address and said someone would call to schedule. I never received a call. I followed up Monday afternoon and was told their system wasn’t working properly and wasn’t notifying customers about appointments. Still, Jeff assured me someone would stop by on Tuesday. I went ahead and vacuumed the area and moved furniture in preparation—only for them to completely no-show. No call, no message, no upd... read more

Vanessa Gee 

on Google

3 months ago

I used this service in February 2025 to clean 2 shag type area rugs size 6X9 and 8X11. I knew my rugs were dirty because I’ve had them a few years and never had them professionally cleaned, but they were vacuumed weekly. Therefore they did not have any visible dirt or stains, just more of a dust buildup. The guy that cleaned them sprayed something on top of the rugs that smelled good, then began to use a hose that applied water to the rugs, and sucked it back up at the same time. All seemed well until my rugs dried. After th... read more

Maci S/F 

on Google

4 months ago

It's absolutely perfect! My carpet looks brand new, even better than when I moved into my apartment, These guys rock! Jeff is super friendly too! I will absolutely be calling again ♥ ♥ ♥ - 2/18/2020 - Another Amazing Job well done! I absolutely love it and this will always be my #1 go to! ♥ P.s. Jeff, You really really rock! ♥ -5/13/2020- I absolutely love it! I've had another cleaning done and It is absolutely perfect, Thank you so much! I definitely will be calling again soon ♥ -1/6/2021- New Year, Clean Carpet! Another am... read more

Vina Vina 

on Google

4 months ago

I should’ve believed the 1 star review from Jason and Airyo. They came did absolutely nothing and charged me 183. I hired them to come clean my dining chairs and carpet, I don’t see what cleaning they did because my chairs and carpet still have the stains . Whatever chemicals they use has stink up my house, and the cleaning guys told the billing lady I didn’t have regular dining chairs. So I shouldn’t be charged the regular price for it. Like what does that even mean? I added pictures below of the *not regular chairs* with t... read more

Vina Vina 

on Google

5 months ago

I should’ve believed the 1 star review from Jason and Airyo. They came did absolutely nothing and charged me 183. I hired them to come clean my dining chairs and carpet, I don’t see what cleaning they did because my chairs and carpet still have the stains . Whatever chemicals they use has stink up my house, and the cleaning guys told the billing lady I didn’t have regular dining chairs. So I shouldn’t be charged the regular price for it. Like what does that even mean? I added pictures below of the *not regular chairs* with t... read more