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Master Mechanical AC & Heating

4.1
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About this business

Location details

802 E Richey Rd, Houston, TX, 77073, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 11:00 p.m.
Tue6:00 a.m. to 11:00 p.m.
Wed6:00 a.m. to 11:00 p.m.
Thu6:00 a.m. to 11:00 p.m.
Fri6:00 a.m. to 11:00 p.m.
Sat6:00 a.m. to 11:00 p.m.
SunClosed
Review Performance in the last  
6 months
4.137 reviews
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Tim B.'s profile image
Tim B. 
on Birdeye

5 months ago

Had a new AC installed by them 7 years ago. Nothing but problems ever since. Evaporator coil went out(leaked) the compressor went out. They have been back out at least a half a dozen times for Freon leaks. The warranty work they perform ends up costing more than other companies charge if they just bought the parts. I know this because I went that route before when they over quoted me. They charged me $1700 to replace a free compressor that was under warranty just to have problems less than a year later. This time they want t... read more

Brenda R.'s profile image
Brenda R. 
on Birdeye

2 years ago

We had entire new heating/cooling system to include all new ducts installed. We were told they would be back in 6 & 12 mos. to check system and offered a 2 year install warranty. We had air flow problem in main bath and one of the bedrooms - also no dampers installed? Numerous calls not returned but gave some grace due to Covid. Requested service again and actually went in the attic took pictures of problem and sent to Mario. He finally called and came out. Rather than fixing the repair correctly, he patched it and told... read more

Opral W.'s profile image
Opral W. 
on Birdeye

5 years ago

I purchased a complete HVAC unit September 9,2017 and informed both Mario and George that the unit was not performing upstairs. They ensure me the unit would perform by replacing my old unit with 3.5 ton rather than a the old 3.0 ton. An inexperienced technician arrived to adjust the damper, however the issue was not resolved. I’ve made numerous attempts to reach them since October 2017. They are not returning my calls nor the calls of a friend that recommended them. 

Therealtruth's profile image
Therealtruth 
on Birdeye

8 years ago

Worst mistake I've EVER made. System is not only too big for my house because they failed to do load calculations, but they also charged me for new lines and never replaced them. Among other major issues they caused. Please do your homework and don't just go with the cheapest company. Also, most if not all their reviews online are by various family members of theirs. BEWARE 

Frequently asked questions about Master Mechanical AC & Heating

How is Master Mechanical AC & Heating rated?

Master Mechanical AC & Heating has a 4.1 star rating with 37 reviews. 

When is Master Mechanical AC & Heating open?

Master Mechanical AC & Heating is closed now. It will open on Thursday at 6:00 a.m. 

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