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Master Air Heating & Air Conditioning

4.4

About this business

On the corner of Owens Avenue, Master Air Heating & Air Conditioning, Inc. has been family owned since 1967. Trane Independent Dealer since 1991; Trane Comfort Specialist since 1999 launch of program with 96% customer satisfaction rate. Registered members of the MPGA Missouri Propane Gas Association with all qualified propane training completed. Servicing the tri-state area (southeaster Iowa, NE Missouri, and West-Central Illinois) with two convenient locations, Quincy (Air Specialists) and Hannibal (Master Air). Master Elec... read more

Location details

2501 Warren Barrett Dr, Hannibal, MO, 63401, United States

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4.431 reviews
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Jan Harbaugh's profile image
Jan Harbaugh 
on Google
3 weeks ago

Ii wish I could give this a ZERO rating! I would not recommend this company! In2023 our Air conditioner stopped working. I called Master Air. A young man came out and spent over 3 hours trying to figure out what was wrong with it. I could tell that he didn't have a clue after he took the thermostat off the wall and examined it. Finally he called his co worker. He came and determined the problem. They replaced the condenser and another part. It was 97 degrees in the house at that time. I closed up the house and waited for it ... read more

Kevin Baxter's profile image
Kevin Baxter 
on Google
3 weeks ago

My unit is 3 1/2 yrs old. The ac coil got a hole in it and had to wait from Friday to Monday for the part, they wouldn’t even check with other HVAC companies for the part even though my wife is disabled with a condition that requires her to stay cool ( they cared less) got the warranty part it took 1 1/2 hrs to install refrigerant was 8 lbs at 65 per. They charged me a total of 1500.00 plus a 135.50 service charge from the previous Friday that took 30 minutes. I figured they charged me around 670.00 per hr. PRICE GOUGING??? 

Steve Pulse's profile image
Steve Pulse 
on Google
2 months ago

Called a week ahead, took half a day off for service call appt. Was at 3:30 was told I'd have to pay after hours service fee as they couldn't make it on time. I told them that i was 5 minutes from home by the time they called & it wasn't ok to charge late fee as I would be there & wait for them as I scheduled ahead to avoid problems. Kevin inspected my system & found it completely operational. He was very professional & answered every question I had in less than an hour. Instead of charging me the after hours fee they hit me... read more

KS's profile image
KS 
on Google
7 months ago

Our air conditioning unit went out in July 2024 with 100 degree temperatures. Until our new unit came in they placed a window unit for us to use. very professional and caring! 

Brock Hobson's profile image
Brock Hobson 
on Google
9 months ago

Called for a quote, and the consultant was on site within an hour. Old system was removed and new system installed in a very timely manner. Highly recommend 

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Frequently asked questions about Master Air Heating & Air Conditioning

How is Master Air Heating & Air Conditioning rated?

Master Air Heating & Air Conditioning has a 4.4 star rating with 31 reviews. 

When is Master Air Heating & Air Conditioning open?

Master Air Heating & Air Conditioning is open now. It is open 24/7. 

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