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980 Cipriana Dr unit a-2, Unit A-2, Myrtle Beach, SC, 29572, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Horrible customer service and manager. I’ve already contacted corporate and will get this resolved. I haven’t been to this place since November and now out the the blue they are charging my debit card and won’t give it back! Don’t go here!!!!
Business response:
Hello Amanda, on behalf of Massage Envy Franchising thank you for expressing your concerns and bringing this to our attention. Please reach out through the online portal at http://bit.ly/2mQKBpW so this can be addressed.
Horrible customer service from office manager. They will overcharge you for services. I can't use my services due to severe injury a few months ago. I called after injury in Nov 2019 was told account will be put on hold & not charged. They instead kept charging me & they refuse to cancel membership & won't refund my membership fees. I haven't been able to use any services because of my unexpected severe medical injury that got worst. I provided the requested letter from one of my neurologist saying I am unable to receive any... read more
Mary is the go to Therapist! She gave me a whole new lease on life on my path to health & wellness! Ideas began to flourish during the session while I was being relaxed with her soft hands! I feel renewed!! Thank You
Staff is very professional and helpful
Valerie did an excellent job, with my massage. I will be back, very nice staff, great experience. Thanks
Amazing to say the least. I’m gonna nap now.... 😇😴
Jason’s massage was the best today !! Ty
The service is awesome and the team are great!! I go there every month
Horrible customer service!!! I have tried to transfer my membership to this location over a year ago and they can’t seem to get it right. I filled out paperwork for the THIRD time in person in October and gave an updated form of payment. Just got a call from them stating my account was suspended because they didn’t had a card for payment on file!!! Seriously !!! They really need to get some competent people in this place. I’m hoping to find a new location so I don’t have to continue to rely on them to ensure my account is cu... read more
Massage Envy - Myrtle Beach Grande Dunes has a 4.2 star rating with 236 reviews.
Massage Envy - Myrtle Beach Grande Dunes is closed now. It will open at 8:00 a.m.
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