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Massage Envy - Madison, MS
- Medical Spas
- Madison, MS
About this business
Location details
111 Colony Crossing Way #280, Suite 280, Madison, MS, 39110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I cancelled my membership after a year and now after cancelling in writing, which they conveniently couldn't find, and talking to a manager that assured me they cancelled my membership, my bank account has been drafted, not 1 but 2 times after cancelling. Last month I was assured it was a mistake and they would refund me. As of today, 30 days later, no refund and they charged my account AGAIN!!! I am beyond livid!!!!!
They do not warn you that your massages purchased expire. My husband spent over $200 for a gift package and I only got to use 2/4 massages I was supposed to get. Do not waste your money, go somewhere with decent customer service.
I'm embarrassed to say this is the first time that I have ever fallen asleep during a massage! Great experience and customer service! I need one of those heated beds at home I was so comfortable and my therapist Ferlandus has magical hands! I highly recommend this location, you won't be disappointed!
Extremely uncooperative. Also very difficult to cancel your membership.
Frequently asked questions about Massage Envy - Madison, MS
How is Massage Envy - Madison, MS rated?
Massage Envy - Madison, MS has a 4.1 star rating with 131 reviews.
When is Massage Envy - Madison, MS open?
Massage Envy - Madison, MS is open now. It will close at 9:00 p.m.
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