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Massage Envy - Gulfport
- Medical Spas
- Gulfport, MS
About this business
Location details
15256 Crossroads Pkwy, Gulfport, MS, 39503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Only put 1 star because i have to. I reported that the massage therapist had not adhered to the pressure asked for in my massage and she pressed so hard she made bruises on my body. Even with several times i told her it hurt. She said it was for my benefit. I did not leave in the middle because i did not know what to do in the situation. Tried to talk to the manager and she made excuses. I only wanted to prevent another client getting hurt. She basically had a panic attack on the phn saying she couldn’t handle her job with a... read more
Omg I have been a member for over 10 yrs and have never experienced such horrible customer service as I did today. First upon arrival I ask the receptionist with the bull ring in her nose if I could get some water before my massage and she tells me they don’t give water. Well I’ve had massages here before and they did then. I shrug it off that she is just a young girl and doesn’t know any better. So then she is talking to a customer on the phone trying to promote the dermaplanning telling the customer that doing it at home w... read more
Came in for a 60 min massage with Rhonda and it is hands down the worst massage I have ever gotten. Literally my 6 year old does better. I never get to do things for myself since I have an 8 month old and 6 y/o and was looking forward to this. They didn't have any calming music playing so the whole time I heard Rhonda's stomach grumbling super loud. It felt like the focus was to just rub lotion on my body and shake my body around. She didn't even massage any of my muscles whatsoever. Also, she didn't even use the full 50 min... read more
Horrible. I will never go back. I had to pay for a 60 minute "deep tissue massage" that was in fact, NOT a deep tissue massage. It was barely a massage and the therapist was very odd. It was uncomfortable at times. I wouldn't even call it a massage. It lasted 30 minutes, not 60 and I had to pay for something I did not get. I just wanted out of there. I will never go back. Zero stars. This is coming from someone who never writes bad reviews. That's how bad it was.
I have been going to this facility for several years. They always very friendly and helpful. My favorite Therapist is Jose and enjoy getting massages.
Memberships are an absolute scam, if you build up your account and cancel your membership, they charge you $25 a month or you lose all your money that is in your account. I've talked to the Manager and she acted like I was crazy for being upset...
Sierra is a amazing therapist. She listens to your needs and focus on the areas where you need it the most. Has a great talent as a massage therapist I love the techniques and pressure that she offers. Thank you for your hard work.
They stopped their 1st time newcomer pricing about 3 months ago. You now have to pay full price but they don't tell you that until after the massage. This location charged me $125 for a massage that had no more than 40 minutes of actual hands on massage. I have no idea what the lady was doing because my face was in a cradle but she would stop and walk around the room. Her technique made me feel more like I was being punished than rewarded. They ask you about gratuity in front of the entire staff and other clients and eve... read more
Awful massage and Awful Owner!! I had a massage on memorial day and it was beyond awful, I ended up crying afterward just because I was beyond disappointed. The manager could not do anything because she said she did not have authority without the owners say, so she emailed her that day. I called and left a message the following day...I called them again Wednesday morning and the excuse was we have not heard from the owner yet because she is an RN and has children. What makes me irate is this situation was not a priority and... read more
Frequently asked questions about Massage Envy - Gulfport
How is Massage Envy - Gulfport rated?
Massage Envy - Gulfport has a 3.8 star rating with 250 reviews.
When is Massage Envy - Gulfport open?
Massage Envy - Gulfport is closed now. It will open at 10:00 a.m.
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