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Massage Envy - Coppell

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3.7
75 reviews
|Medical Spas|Dallas, TX 75019

120 S Denton Tap Rd #303, Suite 303, Dallas, TX 75019

(972) 956-5999

https://locations.massageenvy.com/texas/coppell/120-s-denton-tap-rd.html

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About

Specialties Our therapists are here to alleviate every ache, pain or stress -- no matter how small -- because we agree on one thing: The good life should actually feel that way. History Established in 2001. Massage Envy was first opened in Scottsdale, Arizona in 2001. Since then, Massage Envy has established a network of over 1100 franchisees throughout the continental US with a mission to provide customized therapeutic massages, facial services and stretching at convenient hours and affordable rates with therapists qualified in several modalities. Additional therapies include enhanced muscle, hot stone, aroma therapy, and foot scrub. Customized facial treatments include microderm abrasion w

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3.7
75 reviews
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Jeff A review for Massage Envy - Coppell
Jeff A on BBB

8 months ago

03/25/2021, 02:09 AM
I have two prepaid sessions that Massage Envy will NOT allow me to use ($118). Two months ago my credit card expired and I was away on a jobsite. They called and wanted me to give them my credit card information over the phone. NOPE. I told them I would handle it when I returned to town. Massage Envy suspended my account. Massage Envy says that I will forfeit those two sessions because I do not want to continue my membership. I paid for those two sessions, but they refuse to allow me to use them. Now consider this; my membership started in 2006. You would think that they would want to work with a fifteen year customer. NOPE. None of the Massage Envy locations will allow me to book a session because of the suspended account. So my two prepaid sessions ($118) that Massage Envy will not allow me to use unless I update my credit card (which means give them another $118 for the past two months) and continue my membership. This is bad business.
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Samica Harris review for Massage Envy - Coppell
Samica Harris on Facebook

a year ago

07/03/2020, 03:08 AM
I'm so glad to be back. I normally go every two weeks or once a month. I highly recommend Erika.
Marla Gornetski Williams review for Massage Envy - Coppell
Marla Gornetski Williams on Facebook

4 years ago

03/09/2018, 03:39 AM
Been a member at this location for years and I'm ready to cancel. Made appointment for this morning. Was for 9am but before off the phone they asked to move it to 9:30am. OK. I'm there and no therapist. They finally reach her and she won't show until at least 10:15 or 10:30am. HER CAR NEEDED WASHING. No show Nicki needs to be fired.
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Janelle Gassert review for Massage Envy - Coppell
Janelle Gassert on Facebook

4 years ago

01/27/2018, 04:24 AM
Please don't let this facility take advantage of another person. Had the worst experience with this franchise. Had a membership and they were taking out monthly membership fees. When cancelled memberships they did not allow me to use the remaining 5 I had nor the transfer bc was not used within 60 days of cancellation but that part they failed to mention. Ended up losing over $300 on this investment. Terribly disappointed �
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Jalessa Walker review for Massage Envy - Coppell
Jalessa Walker on Facebook

4 years ago

11/06/2017, 02:03 AM
Andrew Bryant review for Massage Envy - Coppell
Andrew Bryant on Facebook

4 years ago

11/05/2017, 02:11 AM
They tell you your unused massages last forever but they don't. If you book an appointment they won't tell you your unused massage has expired when you book it, then when you show up, they want to charge you 95 dollars. When you say no, they charge you a cancelation, even though the appointment was made an hour prior. Completely unethical business practice, no desire of the staff to do the right thing. Do not spend a penny here, awful.
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Rositta Zarders Epps review for Massage Envy - Coppell
Rositta Zarders Epps on Facebook

4 years ago

07/02/2017, 06:08 AM
I have been a member fir over ten years. Never disappointed.
Monica Buckner Beamer review for Massage Envy - Coppell
Monica Buckner Beamer on Facebook

5 years ago

11/02/2016, 06:11 AM
I have been going to the Coppell location for many years, and absolutely love it! I couldn't be my active self without it!
Renita Nicholson review for Massage Envy - Coppell
Renita Nicholson on Facebook

6 years ago

12/11/2015, 04:50 AM
Katy is great I will have her massage me again. She's very professional and a great massage therapist.
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