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Massage Envy - CityLine
- Medical Spas
- Richardson, TX
About this business
Location details
1415 E Renner Rd Suite 210, Suite 210, Richardson, TX, 75082, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
They’ve outsourced their calls to a horrible third party. I rescheduled my appt via text in response to their text and yet they said because I didn’t call that it’s like I didn’t cancel. I asked for manager to call me and they haven’t. Horrible service. They have changed for the worse!
My husband and I had massages scheduled for several weeks out and they have canceled multiple times. Then they forgot to remove the one they cancelled but cancelled my husbands the day before a massage. Then refused to provide my credit back after their mistake. The manager refused to fix the issue. Highly disappointed, they cancel more massages than they keep and then make a mistake and charge the customer. Just trying to use my credits so I can cancel my membership. Highly disappointed!
RecommendedFRED is amazing! If you’re a weight lifter, body builder or do any sports, you must see Fred for sports therapy massages! He is the absolute best! This was my first sports medicine massage, and before i left i scheduled two more sessions, one being a 90 minute! Facility is always clean, and staff is incredible! Renea at the front desk is amazing as well! She is also professional, kind and takes time to explain everything! … See more
Recommended1st massage it was a awesome experience . Stephen did a great job!
Recommendedvery professional and relaxing for my 12 yr old son sevyn! steve was the best
Business response:
Thank you for taking the time to review Massage Envy - CityLine! As independently owned and operated locations, great reviews mean a lot!
Recommended90 minute facials and hour massages.
RecommendedJessie is the absolute best and the front staff is so kind too.
RecommendedVictoria knows how to deal with sciatic nerve pain!!! Very good therapist!!
My card should never be charged, 6 months after the contract ends. 6 months after it end. Stop charging my card. This isn’t how you get return business. Now I won’t come back and I have a gift card I still need to use �
Frequently asked questions about Massage Envy - CityLine
How is Massage Envy - CityLine rated?
Massage Envy - CityLine has a 3.9 star rating with 202 reviews.
When is Massage Envy - CityLine open?
Massage Envy - CityLine is closed now. It will open tomorrow at 8:00 a.m.
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