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Massage Envy - Charleston
- Medical Spas
- Charleston, WV
About this business
Location details
5707 MacCorkle Ave SE #370, Charleston, WV, 25304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
RecommendedRelaxing professional experience
RecommendedI had such a wonderful experience today on my visit. Would definitely recommend my masseuse and will be requesting her again!
The customer service at this location is horrendous!!!. Not only was I told the last time there that I wasn’t “allowed” to schedule more than one massage per month…I scheduled a massage for Monday but was scheduled for Sunday. I am now being charged for that massage and I was told I can’t use my credit (I has several since I have been recovering from COVID)for the next one I want to schedule. The manager on the phone was rude, disrespectful and a smart aleck. NOT the level ANYONE deserves.
Too much to say about this horrible experience. Very disrespectful people working and lying to me. I will never use this place again. For anyone thinking of prepaying for a service. My advice would be absolutely don’t bc I was screwed out of the $ I paid for service. Drove 3 hours to enjoy this with my daughter and they canceled my appt. Very rude on the phone and I won’t ever go again and I will tell everyone not to go there. Don’t waste your time or $.
RecommendedBest experience. There’s great communication between employees. Everyone is friendly & welcoming. Thais was very informative, addressed my skin concerns. Highly recommend.
I’ll start with the good- the therapists are great. Now the not so great- Bought a membership through Asheville South’s campus. Unable to schedule appointments through their office unless I wanted to book over 4 weeks ahead of time. No prenatal therapist available in the office at all during my pregnancy and unable to freeze or cancel membership during that time. Have been trying for 6 months now to cancel my current membership and got a call from the manager yesterday sayi… See more
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VERY RUDE-NO MASSAGE APPOINTMENTS THIS YEAR! THEY EXPIRED SOME OF MY CREDITS - ROBERY
RecommendedGreat experience for the fist time
Frequently asked questions about Massage Envy - Charleston
How is Massage Envy - Charleston rated?
Massage Envy - Charleston has a 4.3 star rating with 129 reviews.
When is Massage Envy - Charleston open?
Massage Envy - Charleston is open now. It will close at 10:00 p.m.
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