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Massage Envy - Burlington
- Medical Spas
- Burlington, MA
About this business
Location details
3 Wayside Rd, Burlington, MA, 01803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
They have been nothing but unprofessional and rude. I’ve been trying to cancel my membership since March because I am no longer comfortable due to Covid receiving the service. They ignored me for 3 months and then finally in June after multiple calls I was told by a worker named Fran that I could fill out a cancellation form and I’d be all set As long as it is filed by the next billing cycle. However I noticed in July I was charged again so I called to ask why and to get a refund to be told the form was not filed before the ... read more
Unprofessional. Very poor service. Lies and they will steal your money. Stay away from this racket.
RecommendedGreat Treatment and Service!
This location owes me $500+ for FRADULENT charges. I will NEVER step foot in this Massage Envy ever again! I have been a member for almost 4 years and it means nothing to the manager Robyn who refused to help me, made rude comments and was less than professional. I have spent thousands of dollars at this location, booking at least 3+ times a month until this issue. Issue at hand:... Continue Reading
The owner, Elise Pashigian, could care less that her store manager, Robyn, has the worst customer service skills I've ever encountered. It's unfortunate when you have a great massage but get borderline bullied into signing up for a membership. I felt like I was buying a used car.
First time visiting Massage envy. customer service is great and the massage had me feeling like a new woman !!
All the therapists here are so very talented. They each have their own special techniques and provide a wonderful service. I have had a massage from at least 10 different therapists and they were great.
Frequently asked questions about Massage Envy - Burlington
How is Massage Envy - Burlington rated?
Massage Envy - Burlington has a 4.2 star rating with 348 reviews.
When is Massage Envy - Burlington open?
Massage Envy - Burlington is open now. It will close at 10:00 p.m.
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