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Massage Envy - Bluemound
- Medical Spas
- Brookfield, WI
About this business
Massage Envy provides massage, skin care and total body stretch services which are an integral part of total body wellness and a healthy lifestyle. Keep your body working with Massage Envy. Schedule an appointment today!
Location details
16900 W Bluemound Rd, Brookfield, WI, 53005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I had someone from massage envy come and give me a massage in my home. I took off my gold necklace right before my massage and put it on my dresser. Once the massage was done, I go to put my necklace back on and I could not find it. The masseuse became very defensive and left in a hurry. This is my favorite necklace that even says Allah (God) on it and now it is gone. This was the worst experience of my life. It completely messed up the entire massage and experience. I will n… See more
I was a member for many years. Each month they bill for a massage. If you can't make it in every month, the massage hours accumulate. Some months I was out of town or otherwise unable to utilize the monthly massages. When you build up enough massage credits, they have you "on the hook" so to speak. If you quit, you lose the massages you paid for and didn't yet use.They never provide any sort of monthly statement showing how many massages had built up in my account, nor… See more
I was a member for many years. Each month they bill for a massage. If you can't make it in every month, the massage hours accumulate. Some months I was out of town or otherwise unable to utilize the monthly massages. When you build up enough massage credits, they have you "on the hook" so to speak. If you quit, you lose the massages you paid for and didn't yet use. They never provide any sort of monthly statement showing how many massages had built up in my account, nor any sort of summary of charges. In this age of the inte... read more
Business response:
Hello Fred, it’s regrettable to hear that you had a negative experience at your local franchised Massage Envy. We encourage you to reach out to the franchised location through the online portal at http://bit.ly/2mQKBpW to express your concerns and allow them to assist further.
I don't believe this establishment respects or appreciates business from the African American community. There's always an issue of some sort. Meanwhile they will smile in your face. If you want a listening ear, or an answer that actually makes sense the front desk can't assist you. It always involves speaking to management, who by the way can be awesome.
Be careful with their contracts. I signed up for monthly massages and they had horrible availability. Consequently, we continued being charged for massages even when they didn’t have availability. Very frustrating experience and hard to deal with. No longer a customer.
RecommendedRelaxing and convenient location
Maggie at this location is the best! She is never mad that I run a couple minutes behind and is always attentive to any issues I bring up with sore muscles or pains and modifies the massage to better relieve them.
They do Facials now.. it’s amazing!!!
Eric is amazing. Really like this place.
Frequently asked questions about Massage Envy - Bluemound
How is Massage Envy - Bluemound rated?
Massage Envy - Bluemound has a 4.7 star rating with 442 reviews.
When is Massage Envy - Bluemound open?
Massage Envy - Bluemound is open now. It will close at 6:00 p.m.
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