This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Mass General Department of Dermatology
- Hospitals
- Boston, MA
About this business
Location details
50 Staniford St #200, Boston, MA, 02114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The phone receptionists at the MGH dermatology department consistently have a snide and short tone whenever I call in. This hospital needs to train its staff on how to not be rude when people are in pain and need help from them. It must be trickling down from the attitudes of the doctors. I had to see Dr. Janice Tiao a few months ago and she was the most stuck up and rudest doctor I've ever seen. I saw Dr. Lilly two years in a row after covid and she was not rude per se, but did have a haughty, curt tone, the appointment was... read more
They ruined my skin , went in and doctor literally listened to me for 2 minutes and just prescribed an acne medication when it was not that , had an appointment again because after using the wrong medication prescribed it ruined my skin barrier, the appt lasted 5 minutes seemed like they didn’t care about the issue at all gave no diagnosis or anything and didn’t listen to my concerns and just said to do what I am doing. Whole meeting was just him agreeing with me and nodding his head. I’m paying to get seen and they have no ... read more
Dr. Gideon Smith was amazing; kind, patient, understanding and answered all my questions and put my worries to ease.
While dr.Lilly was super nice I felt rushed both times I met w her. (Forget that it took me almost a year to get this appt) She brushed over any questions I had and just threw a bunch of scripts at me. I understand they are busy but I wish I felt peace of mind for the questions I went in with. I’m def going to go elsewhere for my next dermatology appt. (Very surprised this is through the MGH, I always feel so cared for w MGH but not here)
Made an appointment in September for May the next year. In February they send me a letter in the mail saying they canceled the appointment because the doctor would be gone that day and to reschedule. Call up to reschedule and get told the next appointment is in November, over a year after the original call for an appointment. Do yourself a favor and go somewhere where they actually care.
Frequently asked questions about Mass General Department of Dermatology
How is Mass General Department of Dermatology rated?
Mass General Department of Dermatology has a 2.4 star rating with 81 reviews.
When is Mass General Department of Dermatology open?
Mass General Department of Dermatology is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com