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Mass General Brigham

2.4

About this business

Founded in 1994 as a partnership between Brigham and Women s Hospital and Massachusetts General Hospital, Partners HealthCare System provides advanced tertiary and community-based health care services to Boston-area residents, as well as national and international patients. Its founding medical centers and other member facilities offer services in fields such as cardiovascular care, neuroscience, orthopedics and arthritis, women s health, anesthesia, dermatology, surgery, geriatrics, pediatrics, psychiatry, radiology and uro... read more

Location details

800 Boylston St 11th floor, Boston, MA, 02199, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 5:00 p.m.
Tue09:00 a.m. to 5:00 p.m.
Wed09:00 a.m. to 5:00 p.m.
Thu09:00 a.m. to 5:00 p.m.
Fri09:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.427 reviews
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Hannah Glaser's profile image
Hannah Glaser 
on Google
4 weeks ago

I scheduled a virtual urgent care appointment for 6:40pm and filled out all the necessary paperwork, but the doctor I was supposed to meet with never started the meeting. I was hoping they were just running a little behind so I keep the tab open for almost 4 hours and no one ever got on the call, nor was I contacted about them having to cancel my appointment for whatever reason. I’m also not sure if I was charged for this “appointment” that never actually happened. 

Gloria Selena's profile image
Gloria Selena 
on Google
3 months ago

I had a lot of pain in my stomach. I arrived at the hospital by ambulance. I had to wait 5 hours to be treated. During those 5 hours they didn't give me anything for the pain. They had me sitting in a chair all night. It was the worst experience in that place. They treated me very badly. Racists 

Kek Chong Shen's profile image
Kek Chong Shen 
on Google
4 months ago

The most terrible hospital in Boston..I go for emergency and they call me wait for an hour say that in front of me still got 7 people and within 2 and the half hour no one get be call and check up..and all the doctor playing their phone talking around..imagine if you got the seriously sickness or you fainted they even don’t care..cause THIS IS MASS GENERAL BRIGHAM.. most of my friend already get too much lesson from this stupid hospital..not recommend for this hospital..this hospital will cure you when you going to die 

R R's profile image
R R 
on Google
8 months ago

Extremely incompetent customer service staff. I spent one hour just to find a doctor for the issue under consideration with no success. They weren't able to give me the right information. A couple of time between different people I was given phone numbers that didn't even work. Very disappointed l. Please improve and hire stuff that knows how to help customers and patients. 

Anaal D's profile image
Anaal D 
on Google
9 months ago
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Frequently asked questions about Mass General Brigham

How is Mass General Brigham rated?

Mass General Brigham has a 2.4 star rating with 27 reviews. 

When is Mass General Brigham open?

Mass General Brigham is closed now. It will open tomorrow at 9:00 a.m. 

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