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Masonic Care Community of New York
- Assisted Living Facilities
- Utica, NY
About this business
Masonic Care Community of New York is one of the leading providers of health care services in the United States. Formerly known as the Masonic Home, it has been operational for more than 100 years. Spread on more than 400-aces of land, the center is sponsored by the Masonic Fraternity of New York. Located in Utica, N.Y., it comprises Acacia Village, Wiley Hall, health pavilion, and in-house chapel. Masonic Care Community offers a wide variety ofservices, such as independent retirement living, residential adult day care, shor... read more
Location details
2150 Bleecker St, Utica, NY, 13501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I would rate this nursing home ZERO stars if i could. Every time i come to see my mother she’s being neglected. The staff is terrible they do not care for their patients. I’ve called multiple times and even spoke to HR about this and nothing is being done. This is very frustrating and honestly disappointing. DO BETTER MASONIC.
I would rate this nursing home ZERO stars if i could. Every time i come to see my mother she’s being neglected. The staff is terrible they do not care for their patients. I’ve called multiple times and even spoke to HR about this and nothing is being done. This is very frustrating and honestly disappointing. DO BETTER MASONIC.
My mother as a child was raised at this property between 1920s-30s. While living at Wiley Hall 2009. In 2010 she fell backwards hurting her spine and moved to the main Hospital building. The day staff were excellent. The nite crew were Not So Good. Over time Jewelry and other personal property went missing. I had meetings with Executive Staff with complaints. Head of Nursing assured me she understood my concerns. When I returned 2-3 months later, I didn't recognize my mom. Obviously they had no clue to my concerns. Head of n... read more
My mother as a child was raised at this property between 1920s-30s. While living at Wiley Hall 2009. In 2010 she fell backwards hurting her spine and moved to the main Hospital building. The day staff were excellent. The nite crew were Not So Good. Over time Jewelry and other personal property went missing. I had meetings with Executive Staff with complaints. Head of Nursing assured me she understood my concerns. When I returned 2-3 months later, I didn't recognize my mom. Obviously they had no clue to my concerns. Head of n... read more
While my Dad was a patient for a very short time, many times I witnessed his caregivers treat him with kindness, respect, compassion and a gentleness that went above and beyond their job descriptions. His comfort and well-being were the caregivers' top priority when attending to my Dad's needs, even when he was having a bad day/moment and letting everyone know about it. I highly recommend Masonic Care when choosing care for your loved one.
Frequently asked questions about Masonic Care Community of New York
How is Masonic Care Community of New York rated?
Masonic Care Community of New York has a 3.4 star rating with 28 reviews.
When is Masonic Care Community of New York open?
Masonic Care Community of New York is closed now. It will open tomorrow at 9:00 a.m.
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