Mary Washington Medical Group Urology

Haggard 1 

on Google

2 weeks ago

I had to go to the ER due to Hematuria. Right before leaving they said they put in a referral to urology to get me an appointment. When I called, the woman on the phone says the only openings are in October. And refused to schedule any appointment sooner until I got a referral from my primary care physician. I don't have one, but I'll tell you what I do have. A referral from the ER telling you I need an appointment because I'm pissing blood. Who ever came up with that policy NEEDS TO BE FIRED! What is even the point in the r... read more

Susanna Dugard 

on Google

a month ago

I was so aggravated because I had been bounced around to so many people to make an appointment. And then I found Maddison!!! She took care of everything for me! She was so sweet and kind and made me at ease because she said she could hear in my voice how upset I was! THANK YOU MADDISON!!! YOU ARE THE BEST!! She deserves a RAISE!!!!! We definitely need more Maddison’s in the world!!!!! 

Michael Neal 

on Google

3 months ago

I called to reschedule my upcoming appointment, and I was connected to Madison in scheduling. She was so professional, cheerful, assisted me in my options, was concerned about me making sure that I got the best appointment for my schedule. I felt important and that Madison was concerned about my needs. She was awesome and I'm so glad that I was connected with her. She rescheduled my appointment and did not try to rush me off the phone but checked to see if there was anything else that I needed. There should be more scheduler... read more

Brianne Brown 

on Google

3 months ago

Go literally anywhere else! When trying to make an appointment with this office—at which I have been seen MULTIPLE times and which has performed several surgeries—I was given an appointment time over two months out, with the assurance that I was on a wait list should someone else cancel. I received a notification that a wait list spot had come up, and I confirmed via MyChart only to receive a call that the appointment was canceled because “it shouldn’t have been offered” to me. Further, my original appointment was no longer ... read more

Nima M 

on Google

10 months ago

If I could, I would give negative star rating. They called me two hours prior to my appointment which I had taken off a full day of work for and they canceled my appointment telling me that I needed to wait 90 days after my procedure to have this appointment when it had been 84 days. They had 84 days to call me, but they called me two hours prior so unprofessional. All they told me was sorry you can reschedule. I will not recommend this place this to anybody