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Martinez & Martinez Family Dental Care

4.5

About this business

Location details

5374 Cox-Smith Rd, Mason, OH, 45040, United States

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WeekdayScheduleStatus
MonClosed
Tue07:50 a.m. to 4:30 p.m.
Wed07:50 a.m. to 4:30 p.m.
Thu07:50 a.m. to 4:30 p.m.
Fri07:50 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.5111 reviews
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John Seigal's profile image
John Seigal 
a month ago

Attention all retirees!!@ Years of quality dental care. Once I retired from the USAF and GM, MM dental dropped me. Both owners are Navy veterans and to date refused me, USAF retired. It's their practice. Shame on MM dental for not serving those who served their country!!! John Seigal USAF & GM manager retired 

John Teller's profile image
John Teller 
2 months ago

Great dental practice! They are friendly, thorough, and don't try to push unnecessary procedures or expensive products on you. 

Scott's profile image
Scott 
5 months ago

Fantastic dentist that actually has your best interests in mind. 

Jasmin B's profile image
Jasmin B 
7 months ago

The front desk receptionist, Sue, is rude and not helpful. Im not sure how she still has a job. This is not a single occurrence and has been a reoccurring problem. She did not work to resolve scheduling an appointment and had misinformation when I called. Dr Martinez and the hygienist provided excellent service, however, due to the receptionist being so unhelpful on multiple occasions I would rather go somewhere that has better customer service. 

Jenna Zhang's profile image
Jenna Zhang 
a year ago

I am disappointed with the lack of responsibility demonstrated by the front desk staff. There was a clear task that should have been handled by Sue due to the error submitted on the claim, but she denied the responsibility and chose to shift the responsibility onto the customer. Reliable and attentive front desk service is essential, and unfortunately, that standard was not met during my experience. I hope proper training or accountability measures are put in place to prevent this from happening again. 

Frequently asked questions about Martinez & Martinez Family Dental Care

How is Martinez & Martinez Family Dental Care rated?

Martinez & Martinez Family Dental Care has a 4.5 star rating with 111 reviews. 

When is Martinez & Martinez Family Dental Care open?

Martinez & Martinez Family Dental Care is closed now. It will open on Tuesday at 7:50 a.m. 

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