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9 Taft Hwy, Dry Ridge, KY, 41035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Terrible customer service in the service department, tried multiple times explaining to a lady I have a notice about a recall and she wanted to proceed in arguing with me about it even having the vin number and the recall number. Thank god for Kerry Toyota in Florence for pulling up the information and being about to track things down and explain.
If you want to understand how Marshall Dry Ridge Toyota operates behind closed doors, here’s the reality: this dealership does not treat its employees with honesty, transparency, or basic respect. It looks polished on the outside, but the internal culture is the most profit-driven, employee-draining environment I’ve ever seen. I worked here for a year and never once had access to my pay stubs, even though I asked repeatedly. Every time I tried to verify my pay or understand what I actually earned, it turned into “Why do you ... read more
Went for my standard service visit. Staff was polite and the expected service time was spot on.
Loved the sales of my nee vehicle a few months ago, the service department was really slow for my first maintenance visit
Marshall Dry Ridge Toyota has a 4.5 star rating with 1,361 reviews.
Marshall Dry Ridge Toyota is open now. It will close at 5:00 p.m.
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