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Marriott Grand Hotel

4.2

About this business

Location details

800 Washington Ave, Saint Louis, MO, 63102, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.24,437 reviews
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Ryan Richey's profile image
Ryan Richey 
a week ago
Sam's profile image
Sam 
a week ago

I got to one star this hotel, they only have 1 working elevator and a full house. No signs out saying there’s one elevator and you aren’t allowed to use the stairs unless it’s an emergency. Expect to wait 10-15 minutes in line like a Disney Land ride to get to your room. In addition, it’s a typical Marriott claiming 4 star service/product but is really just a 2 star in disguise. AC is louder than a motel 6, showers have unnecessary pressure water restrictors (to save money at your cost) and the furniture is cheap warn out pr... read more

gloria vazquez's profile image
gloria vazquez 
2 weeks ago

Loud. Teens all over the hotel yelling. Elevators full of loud teens and it took forever to get an elevator. Out of control chaos. Front desk staff were rude. location was less than ideal - homeless park just around the bend. St. Louis is depressed and impoverished. please skip this city and this hotel all together. 

Jim O'Neill's profile image
Jim O'Neill 
2 weeks ago
G. Rogel's profile image
G. Rogel 
2 weeks ago

Horrible. Never again. I'll start with the pros; we had luggage we had to take up while trying to juggle two people's luggage and a crutch. We did get help bringing it upstairs which was nice. That's it. Cons: pillows were flat, so much it felt like sleeping directly on the mattress without anything. Thin blankets with almost no help. After getting soaked by the rain, not a comforting experience. Long lines for check in without assistance or places to sit while we wait. Only ONE desk helping common folk. No trolly customers ... read more

Frequently asked questions about Marriott Grand Hotel

How is Marriott Grand Hotel rated?

Marriott Grand Hotel has a 4.2 star rating with 4,437 reviews. 

When is Marriott Grand Hotel open?

Marriott Grand Hotel is open now. It will close at 6:00 p.m. 

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