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Message from Markle Mower Co Inc
3183 W Market St, York, PA, 17404, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | 8:00 a.m. to Midnight | |
Sun | Closed |
After 6 months Im still waiting for this dealership to honor a warranty repair.Ive called a number of times and gotten nothing but excuses. To make matters worse, rather than scheduling me with a firm date, all the owner has done is tell me ways to work around the problem in a condescending manner. I totally regret having bought my mower from them. They dont care about their customers unless they are making a purchase.
Pete at Markel Mower is the most courteous, most skilled, most attentive sales/service person I have ever dealt with! My first encounter with Pete was in the early '80's and I have never purchased any lawn equipment from anyone else! At present I have purchased at least 7 mowers, hand and powered, several blowers, and one string trimmer. Service is always prompt and cost effective...PLEASE....DON'T EVER RETIRE PETE!!!
Pete at Markel Mower is the most courteous, most skilled, most attentive sales/service person I have ever dealt with! My first encounter with Pete was in the early '80's and I have never purchased any lawn equipment from anyone else! At present I have purchased at least 7 mowers, hand and powered, several blowers, and one string trimmer. Service is always prompt and cost effective...PLEASE....DON'T EVER RETIRE PETE!!!
Pete gave excellent service.
Called over the summer to have a snow blower serviced was told to call back in the fall. Called in Oct was told someone would be out to pick up my blower at the end of Nov. Called on Nov 27 said they were full. This is terrible customer service. Why didn’t someone call me? If your full why didn’t you come out in October when I called to try and avoid this. It’s ridiculous and lousy customer service.
Awesome people to deal with. Always fixed everything I own perfectly. The man at the counter could not have been any nicer!!
took my snowblower in on March 3 was not greeted I was told they would not accept it....we have to many mowers right now. He asked if I called first? It is a service business, so no I didn't call first. I had to drive to my relatives to pick it up run it in there just to turn around and take it back. I was a long time customer but I will never go back!
Very very poor customer service Was yold You should not have a snow blower if you don't know what the shearing bolt is When this was brought to supervisors attention they made excuses stating that they had been busy and then proceeded to say Well you should read your owners manual then you will know the names of the bolts! Never offered an apology then proceeded to charge me 3 times the cost for the bolt than any other location. Do NOT use this company
Markle Mower has a 3.8 star rating with 40 reviews.
Markle Mower is closed now. It will open at 8:00 a.m.
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