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Market USA Federal Credit Union
- Finance
- Laurel, MD
About this business
As a member-owned, not-for-profit cooperative, our mission is to provide products and services that benefit our members' financial lives. This is accomplished through lowering their loan payments, offering better credit cards, helping to improve credit scores, automating systematic savings, providing free high yield checking and minor checking, offering free financial education and more. In addition to the variety of digital services available, we also have over 30,000 surcharge-free ATMs and 5,000 shared branches. For addit... read more
Location details
8871 Gorman Rd #100, Ste 100, Laurel, MD, 20723, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I have a credit card and a car loan with market USA. I’ve made up to date and above payments every month and market USA has not updated the credit bureau since February. When I call to see what’s going on they say they changed credit card companies in March and they don’t know why things are not updated. They say the will look into it and call back. They don’t call back. I’m sure I’m not the only one with in this issue. It’s June people. You should have this figured out. You should have an answer. They also won’t transfer yo... read more
Business response:
<p>Dear Mr. Grammarosa,</p> <p >We are sorry there was an issue reporting to the credit bureaus. We've confirmed that your auto loan is reporting correctly. We are aware of the issue regarding credit card reporting to Equifax and TransUnion. We are actively working with both bureaus and expect the issue to be fully resolved soon. All information will be accurately backdated and updated with the bureaus shortly. We apologize for any inconvenience this may have caused you and assure you that we are working diligently to correc... read more
This Place of business uses unfair practices with their customers and I am very dissatisfied with them.. I was referred to them for the refinancing of the balance of my used car loan. I have excellent credit and only used them because the dealership said he used them and I could get a low rate. I was approved for the loan which was not very much money. After talking with someone from this company, they made a very asinine assumption about my car. Not even telling me, the loan was then cancelled because of one question that w... read more
Business response:
Ms. G******, We are sorry that your experience with Market USA did not meet your expectations. It is our goal to provide superior service to all members - unfortunately, providing superior service does not always equate to being able to approve an applicant's request. In this particular case, the loan was impermissible under our policy. For privacy reasons, we will not discuss the specifics here; however, the decision was related to our standard loan criteria, which is applied across the board to all applications. We appr... read more
Worse Bank EVER !!!! Bad customer and Banking policies.
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the best federal credit union
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why offer debt consolidation loan and then decline someone because they have too much debt and that is what was going to do with loan makes no sense.
Frequently asked questions about Market USA Federal Credit Union
How is Market USA Federal Credit Union rated?
Market USA Federal Credit Union has a 3.3 star rating with 113 reviews.
When is Market USA Federal Credit Union open?
Market USA Federal Credit Union is closed now. It will open at 9:00 a.m.
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