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Mark of Excellence

4.6

About this business

Location details

9338 Humble Westfield Rd, Houston, TX, 77338, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6224 reviews
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Kc Bassett's profile image
Kc Bassett 
8 years ago

Always inspect your vehicle before leaving. My first visit here was friday 8-12-16. $95 for wash hand wax and dress my interior up. Outside looked very nice. But inside didn't get touched. Didn't really notice till driving home. Thought it was just 1 or 2 little spots that got missed but no. After getting home and looking in back seat area I could tell it didn't even get touched. First and last trip to this place. 

Business response:

Mr. Bassett, we sincerely apologize for the unsatisfactory service you received. We at Mark of Excellence strive to leave the "MARK OF EXCELLENCE" touch on each vehicle we detail. That's why we strongly encourage each customer to inspect their vehicle before leaving the premises to ensure all of our customers leave with a great experience. We take full responsibility for this over look and we will gladly redo the services plus clean & condition your leather interior at no cost. Again, we sincerely apologize & hope you give u... read more

Carlos Mendez's profile image
Carlos Mendez 
8 years ago

Brought my F150 in for their $35 wash wasn't impressed windows were all left with water streaks. Had to apply my own dash protector dash was left dusty.. Didn't notice all the defects until I drove off and got home. Under their car port with low light truck looked good until sun showed the areas that were missed. 

Business response:

Mr. Bassett @Kc Bassett, we sincerely apologize for the unsatisfactory service you received. We at Mark of Excellence strive to leave the "MARK OF EXCELLENCE" touch on each vehicle we detail. That's why we strongly encourage each customer to inspect their vehicle before leaving the premises to ensure all of our customers leave with a great experience. We take full responsibility for this over look and we will gladly redo the services plus clean & condition your leather interior at no cost. Again, we sincerely apologize & hop... read more

Gustavo Quan's profile image
Gustavo Quan 
8 years ago

One word amazing and very professional and the best part is that they are mobile! Look no Further this company is the Real deal Im so Glad I found you. Thanks Sterling for the hard work you put into my vehicle! 

LaSandra Breedlove-Price's profile image
LaSandra Breedlove-Price 
8 years ago

Thank you, thank you for the great customer service. My car looks absolutely amazing!!!!! 

Whitney Stewart Irvin's profile image
Whitney Stewart Irvin 
8 years ago

Awesome customer service and my car back on point! 

James Glaze's profile image
James Glaze 
9 years ago

Mark of Excellence is the ONLY place a person should take there car if the care about it! New or Old,no bruches to scratch your paint. These guys totally take care of your car,SUV or truck! I've use them for years. And it makes since to take it there if you are going to sell or trade yours in. 

Lauren Childress's profile image
Lauren Childress 
9 years ago
Paul Johntrez Williams's profile image
Paul Johntrez Williams 
9 years ago
Letitia D Oppenheimer's profile image
Letitia D Oppenheimer 
9 years ago

Frequently asked questions about Mark of Excellence

How is Mark of Excellence rated?

Mark of Excellence has a 4.6 star rating with 224 reviews. 

When is Mark of Excellence open?

Mark of Excellence is closed now. It will open tomorrow at 9:00 a.m. 

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