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Mark Mitsubishi Scottsdale
- Car Dealers
- Scottsdale, AZ
About this business
The name you can trust. Mark Mitsubishi, Mark Mitsubishi.
Location details
6910 E McDowell Rd, Scottsdale, AZ, 85257, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
We had an appointment to meet and drive the car. I drove 25 miles across town for the meeting. When I got there the salesman told me that the car had been sold that morning. I asked him if I could see the car anyway but he stated that the car was no longer on the lot. When I was driving away I saw the car parked with others. The car was unlocked so I got into it to review it. I would have bought the car for the asking price ,BUT, I will NEVER shop at Mark Mazda again after this experience. Now ,how many lies is that ? How mu... read more
Great service
Good experience. Nothing negative to say about them. I didn’t buy from them but nothing bad to say about the experience.
Business response:
Thanks for sharing your positive experience with Mark Mazda Scottsdale! We're glad to hear you had a good visit, even if you didn't make a purchase. Feel free to reach out anytime in the future!
Spent a week negotiating all the garbage, unnecessary dealer add-ons that are typical of low-class used car dealerships. Should have known to stay away when they wanted $799 for what’s equivalent to a $40 Apple AirTag. Finally agreed on a price, all set to fly out to pick up the car, then they sold the car to someone else. I’ll bet they used my offer to pressure another interested party to pay more to get the car. Best part is the sales person had the gall to email me asking me why I never responded to his email AFTER I had ... read more
Business response:
I'm sorry to hear about your experience. It's never our intention to leave anyone feeling this way and we regret any inconvenience caused. We understand the frustration of having a car sold after negotiations, especially when travel plans are involved. I'd like the opportunity to discuss this further with you if you're willing - please reach out at your earliest convenience so we can work towards making things right. Thank you, Adam Struse - General Sales Manager - 623-695-8022
Overall a great experience
Business response:
Moses, we're delighted we could deliver an excellent experience! - Mark Mazda Scottsdale Team
I showed up on time for my scheduled appointment, emailed Isaac Cruz that I was in the lobby, told the other salespeople who I was and that I was looking for Isaac - they told me he was washing my Tesla and would be right up, I waited over a half hour and finally emailed again that I needed to leave. I tried to call the number listed on Isaacâs email but no one answered. I also reached out to Frank Cruckson, who emailed my meeting confirmation information to me, but he didnât respond either. I am disappointed and confuse... read more
They got back with me right away, I ended up going with a different car from them, but they stayed on top of the entire process. I was well informed throughout the whole process.
Very affable and easy to talk to not pushy.
Dealer was prompt and the service was great until out of the blue, the salesperson made a racist comment followed by scoffing at the fact that my wife said she was the CEO of her own company. We were instantly turned off and left after notifying management of unacceptable behavior. Management made a half hearted effort to correct the situation but never provided any proof of reprimand nor did they really follow through. I feel as though the entire situation was just swept under the rug. I would avoid this dealership entirely... read more
Frequently asked questions about Mark Mitsubishi Scottsdale
How is Mark Mitsubishi Scottsdale rated?
Mark Mitsubishi Scottsdale has a 4.3 star rating with 2,049 reviews.
When is Mark Mitsubishi Scottsdale open?
Mark Mitsubishi Scottsdale is closed now. It will open on Sunday at 12:00 a.m.
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