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Marissa T. Santos, Md, PC.
- Healthcare
- Queens, NY
About this business
Specialties: Dr. Marissa Santos has been gathering experience as a board-certified internist for 25 years and aesthetic-medicine physician for 10 years. After having earned her medical degree at the University of Santo Tomas in Manila, Philippines, Dr. Santos continued her medical training in New York. Building an established practice centered around diverse patient care was her dream. Along the way, she earned a Patient-Centered Medical Home certification to treat her patients' needs, and as a multilingual physician, she ca... read more
Location details
69-14 41st Ave C2, Queens, NY, 11377, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 2:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
The Nurse practitioner was kind my first appointment. The phlebotomist was also amazing. After this unfortunately, I NEVER received a follow up call for my results. I was referred to get X-rays which were sent to Dr Marissa directly, and they also NEVER cared to follow up with me. If PPO insurances and PVT are preferred, please do not accept other patients if they will be treated differently and poorly.
Doctor Marissa is nice and friendly. BUT everytime I call they take FOREVER to pick up the call. This is almost every time.
The doctors are good (Doc Marissa and Doc Rhea). the receptionist are unpleasant and not accommodating I believe its Barbara that I have spoke with this morning to cancel my appointment but she is impatient and I dont know what part of canceling the appointment she dont understand. She also dropped the phone on me. Poor customer service :(
Staff is inept. Did not mention proper practice on how to send paperwork then blamed my wife for not reading the wall. Today They forgot to tell her to sign the paperwork and made her come back to waste more of her time. Doctor is great, should consider hiring new staff.
Terrible customer service never been to a doctors office That didn’t have a phone charger.
Frequently asked questions about Marissa T. Santos, Md, PC.
How is Marissa T. Santos, Md, PC. rated?
Marissa T. Santos, Md, PC. has a 4.6 star rating with 371 reviews.
When is Marissa T. Santos, Md, PC. open?
Marissa T. Santos, Md, PC. is closed now. It will open tomorrow at 9:00 a.m.
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