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Marisa Boutique
- Women's Clothing
- Newtown, PA
About this business
Marisa Boutique is located at 250 N Sycamore St, Newtown, PA. This business specializes in Women's Clothing.
Location details
250 N Sycamore St, Newtown, PA, 18940, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Stay away customer service does not exist at this Boutique.
Business response:
Hi Joe! We're sorry to hear you had a negative customer service experience in our shop. Could you let us know what went wrong specifically so we can try to improve?
Ellen is rude. I bought a gown months ago and came in today for my fitting.....no seamstress. Apparently she was "very ill" but no one bothered to call me. I called yesterday to push the appointment back a half hour and was told "no problem". She said I had a rather intense reaction.....I thought I was very calm. Never got an apology or a sorry for your inconvenience. I will never shop there again. Too bad because I have a lot of weddings and events coming up. I guess once the sale is made they don't really care about the cu... read more
Business response:
Hi Alane! We're really sorry that you had a negative experience in our store yesterday. Unfortunately as you mentioned, our alterations woman has been ill recently and we've had to outsource all of our alteration bookings. We completely slipped up on f…See More
Fabulous boutique for any occasion. Treat yourself and get lost in the luxury!
Business response:
Thank you so much Karen! We always strive to provide that little extra bit of luxury :)
The clothes and atmosphere are just lovely. A very pleasant shopping experience
Business response:
Thank you for the kind words Jenn! We are so glad you enjoyed your shopping experience with us and hope to see you in the boutique again soon ✨
Was there in December with my daughter to find her a mother-of-the-bride gown. Our salesperson was Ellen. She couldn't have been more helpful. She made us feel right at home, and we found the most beautiful red gown for the wedding. This is the second time and second person I have brought to this boutique. They have the best selection of beautiful gowns. I will never shop at another store!
Business response:
Thank you for your kind words Linda! We're so glad we were able to help find the perfect dress and we look forward to your next visit 😊
Absolutely horrible customer service. We waited 20 minutes to be measured to order a dress while another customer was being helped by 3 people.
Business response:
Hi Audra! We're sorry to hear you had a negative experience with us. Yesterday we were introducing a new team member and we're apologize that you had to deal with the repercussions of that. We were in the process of training one of our new associates which unfortunately ended up taking more time throughout the day than we had hoped, and wanted to make sure you had someone with experience to help you with your measurements. We hope you will give us another chance for better customer service next time!
Bought my daughter's Junior Prom dress today. The staff and owner go out of their way to help. They really take their time with each and every customer. Lots of dresses to choose from plus, special orders are not a problem. Seamstress on premises makes it very convenient.
Business response:
So happy you had a great experience! Looking forward to seeing pictures from the prom :)
I would give you a -0 because you were the rudest/unprofessional people I have ever met! You treated my daughter like complete shit, like we were low class scum. You just missed out on an thousand dollar sale because you treated us so horrible. Never judge a book by its cover. You would think you would be nice since you're a small business, guess we thought wrong.
Business response:
Marion Dressel We at Marisa are so sorry that you had a negative experience at our store. We try our best to provide every girl with a wonderful, unique prom shopping experience. Unfortunately, the day that you came in was a busy day for shopping and our associates were spread very thin. The dress that your daughter requested to try on was quickly placed on hold by another customer and, due to the nature of our small boutique, it was the only one we had available. We appreciate your feedback however and will use it going for... read more
Frequently asked questions about Marisa Boutique
How is Marisa Boutique rated?
Marisa Boutique has a 4 star rating with 59 reviews.
When is Marisa Boutique open?
Marisa Boutique is closed now. It will open at 10:00 a.m.
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