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Marco Ophthalmic
- Home Medical Equipment Provider
- Jacksonville, FL
About this business
As the Leader in Vision Diagnostics®, Marco continues to revolutionize the ophthalmic industry with a full suite of automated refractive and diagnostic devices as well as a broad range of premium classical exam lane equipment. Advancements include the 6100 series refraction systems. . In addition to digital refraction, Marco offers a full line of lane equipment including the iON slit lamp imaging system, automated refraction workstations, autorefractors/keratometers, autolensmeters, and dry eye diagnostic devices. Marco ... read more
Location details
11825 Central Pkwy, Jacksonville, FL, 32224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:30 p.m. | |
| Sun | Closed |
Went in with a broken AutoRefractor after a bit of frustration dealing with several people who were unsure what was happening… after personally speaking to Harley in sales who then got me in touch with Brandon the service manager, they had me in and out and back with a fixed machine within a few hours! Thanks so much guys for going above and beyond!
I’m trying to give you the benefit of the doubt that the merger with Lombart/Advancing Eyecare has presented some challenges you are working on resolving. Your email and messaging system is horrific. The ONLY reason for the five star review is Darnessia. She is the ONLY person who I was able to reach regarding an issue with an order. She went above and beyond to get me the info I needed to figure out where our shipment ended up. As it turned out it was delivered to our neighbor on Monday. Without her help, I never would have... read more
Customer service is beyond horrible for the simple fact that you’ll get out on hold for one of the departments for over 10 min and the call will drop. Just trying to get someone on the other end to talk to is admission impossible. Literal waste of time
Awful experience with this company. Would not recommend purchasing or sending your equipment to get fixed. Our practice will not be purchasing our using Marco moving forward.
Horrible service horrible company do not recommend you order any devices from this company
Frequently asked questions about Marco Ophthalmic
How is Marco Ophthalmic rated?
Marco Ophthalmic has a 2.8 star rating with 11 reviews.
When is Marco Ophthalmic open?
Marco Ophthalmic is closed now. It will open tomorrow at 8:30 a.m.
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