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5777 E Mayo Blvd, Phoenix, AZ, 85054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I took my elderly father while in an acute delirium crisis to Mayo in hopes that we’d get a full neuro assessment to determine the cause. Dr. Torres, before offering any type of testing or evaluation, asked if we’d considered Assisted Living. He is 90 with no history or diagnosis of dementia or Alzheimer’s, he has no additional chronic health issues and her immediate assessment was to put him in a home. They ran the obligatory tests, begrudgingly, and when everything came back clean, they sent us home with the advice to get ... read more
July 2020 during COVID Pandemic- I drove my father for 6 hours to the hospital ER because the clinic specializes in his type of cancer. He was in pain crisis, hadn’t been able to lie down for 2 months due to back, abdomen and leg pain caused by his cancer. Oxycodin wasn’t helping him and different symptoms were appearing. The doctor called me and asked, “So what exactly do you want to achieve by bringing your father here? We can’t do anything for him.” I explained how my father had been desperately seeking medical attention ... read more
Dr Torres is direct but listened to my concerns. She ordered invasive tests and offered my treatment options to continue to find answers. I am beyond grateful for her expertise.
Incredibly dismissive and under informed of the type of care Mayo pts need. I was instructed by one of my many docs to go to the ER for pain control and was 1.told by this doc "I've never heard of your condition" and 2. She so said "the ER isn't for narcotics". Also I was waiting over an hr before I was out in room, which I am fine with but another gal was taken right back who had just come in BUT she told them she was an employee. Guess what, so am I! I don't advertise that for better care. We are all equal!
Had terrible back pain from a herniated disc pain level was past a ten and last time I was there 2 years ago went straight to ER and I was I surgery the next day. Not this time i was treated like I had a knee scrape and she was gonna put a band aid on it and send me home it was ridiculous she did not acknowledge my back pain she belittled my back pain level because after my wife helped me to the restroom and she came back my wife said he can hardly walk and she said didn't he just go use the restroom? Are you kidding me?!!! ... read more
Marcella T. Torres, MD has a 1.7 star rating with 6 reviews.
Marcella T. Torres, MD is closed now. It will open tomorrow at 9:00 a.m.
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