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Maple Shade Mazda Service
- Automotive
- Maple Shade, NJ
About this business
Location details
2921 NJ-73 S, Maple Shade, NJ, 08052, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Recent experience was very positive beginning with scheduling the appointment and loaner car through Kassiah. Brandy was kind and responsive to my questions/ concerns. The repairs were completed in a timely manner and as a loyal customer I was appreciative of the goodwill relief shown by Mazda.
Customer service is terrible and car been a headache since I got wish I bought kia next to it do not buy from this dealership
Brandy was amazing. Excellent service!. They diagnosed the issue, Mazda approved goodwill assistance, and the repair fixed the problem. Professional and courteous staff.
The work was fine but the dealers/services business practices are purposely deceptive and they will scam you out of money. We bought a brand new car in 2025 from them. We were given the impression if we didn’t bring it in for regular service our warranty would be voided but that we would be covered for oil changes/ servicing the car. Fast forward to today at our 15k mile visit and I walk away with a $300 bill. Not that the mechanics didn’t do a great job but we weren’t told that while the oil change is free we would have to ... read more
The service area needs customer service lessons. I'm basically forced to leave my car in the morning, no option for afternoons or later in the day. When they close for lunch, if you're waiting in the service waiting room, they kick you out for the lunch hour (at least when I last stayed for service). If you say something the mantra is "were very busy" which seems like the excuse for poor treatment.
Frequently asked questions about Maple Shade Mazda Service
How is Maple Shade Mazda Service rated?
Maple Shade Mazda Service has a 3.6 star rating with 65 reviews.
When is Maple Shade Mazda Service open?
Maple Shade Mazda Service is open now. It will close at 5:00 p.m.
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