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Mall of Georgia MINI
- Car Dealers
- Buford, GA
About this business
Location details
3751 Buford Dr, Buford, GA, 30519, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Subject: Disappointing Service Experience at MINI of Dallas To whom it may concern, I’m writing to express my deep frustration and disappointment with the service department at MINI of Dallas. On August 7, I had my Mini Cooper towed 33.1 miles from Keller, Texas to MINI of Dallas (6250 Lemmon Ave, Dallas, TX 75209) for a scheduled service appointment on August 8 at 7:00 AM. I arrived before closing, and Oscar Miranda kindly completed the intake. He was courteous and professional, which gave me hope that my car would soon be ... read more
We worked with Beau and he was absolutely awesome! He made the whole process smooth, fast, and stress-free. Very friendly, knowledgeable, and easy to work with. The facility was clean and welcoming, and the loan officer was also super kind and helpful. Everyone took the time to answer our questions in detail, and overall the process was quick and seamless. Would definitely recommend!
I went here to get a car. It was a trade that was perfect for me. They explained that it needed brakes and oil change and they were working on it as I did paperwork. I agreed to a price. They brought the paperwork and we finalized. It took 7 hours. After I got home I noticed that they had changed all of the pricing we agreed on AFTER I had signed. They added nearly 3k and never said a word. I went back and management fixed it but I got the impression that this is just what they do. Then my brakes started grinding. I took ... read more
STOP!!!!!!!! 1 phone call with the service department was all I needed to realize I shouldn't expect much in terms of transparency. I wanted to know why they charged $752 for an oil filter and gave descriptions like "critical, severe, and heavy oil leak," yet they neither checked, topped off, nor changed the oil after installation. The car was 1 full quart low just a few days later. They said oil had leaked onto the lower motor, causing the mount to weaken--but no photos or videos were provided to support this claim or to sh... read more
My car was having some issues, I brought my car into the shop and Cody worked on it and resolved my issues.
I recommend you not do business with MINI of Las Vega, they are not honest. I was charged $2,200 to not fix a problem. I took my MINI Clubman to MINI of Las Vegas because of a loud rubbing noise coming from the front right of the car. In reviewing the problem with the service advisor, I pointed out that though not a mechanic, I am an engineer who has been around plenty of failing motor and pump bearings and this did not sound like a bearing problem. I paid roughly $200 to have the problem diagnosed. The service advisor came ... read more
I am so PISSED right now. I have been working with a salesperson at Mini of Dallas about purchasing a used SUV I found on AutoNation for over a week! I am in GA so had to sell my car before confirming purchase of the SUV which I did yesterday so I had him send me invoice which I signed and sent over along with DL info. This is a CASH purchase so I was waiting on money to be wired into my bank account to wire over to dealership - I spoke with sales guy this morning to confirm details I already signed contract for SUV to be pi... read more
Frequently asked questions about Mall of Georgia MINI
How is Mall of Georgia MINI rated?
Mall of Georgia MINI has a 4.8 star rating with 4,495 reviews.
When is Mall of Georgia MINI open?
Mall of Georgia MINI is open now. It will close at 8:00 p.m.
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