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Malcolm Grow Medical Clinic
- Medical Centers
- Joint Base Andrews, MD
About this business
Location details
1060 W Perimeter Rd, Joint Base Andrews, MD, 20762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I worked at the Pharmacy back in the early 80's. Things seemed really well back then, from the Labs, to ER, to our Pharmacy. Sounds like things have really gone downhill. What happened?
I have been attempting to contact the Active Duty Clinic for several days regarding an issue I need assistance with (refill of prescriptions while not in the local area) and every single time I've called the phone has rung for 3 minutes before hanging up on me without connecting to a representative. This is after two years of being stationed at Andrews and dealing with similar issues of lack of/poor communication and difficulty connecting to clinic representatives and doctors by phone, email or the patient portal.
They take hours to see you for anything and most of the time they can't actually tell you what is wrong. Google would be a better bet for getting an accurate diagnosis.
Had a back and forth between the primary clinic and the urgent care over who was supposed to take care of my dog bite reporting. Now I can't even get the AD clinic to answer their phone. Any attempt to call them hangs up immediately without ringing. Immunizations at least gets their job done without issue.
I’m not sure there’s a Dr. here that gives a care in the world about any patient from my experiences- and from what I hear. It’s sad, and scary to have to use this clinic for our medical treatment. When will leadership step in and make changes?
Frequently asked questions about Malcolm Grow Medical Clinic
How is Malcolm Grow Medical Clinic rated?
Malcolm Grow Medical Clinic has a 2.4 star rating with 181 reviews.
When is Malcolm Grow Medical Clinic open?
Malcolm Grow Medical Clinic is open now. It will close at 5:00 p.m.
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