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Maison Birks

4.4

About this business

Location details

25 The West Mall, Etobicoke, ON, M9C 1B8, Canada

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WeekdayScheduleStatus
Mon11:00 a.m. to 6:00 p.m.
Tue11:00 a.m. to 6:00 p.m.
Wed11:00 a.m. to 6:00 p.m.
Thu11:00 a.m. to 6:00 p.m.
Fri11:00 a.m. to 6:00 p.m.
Sat11:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.4400 reviews
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S Lains's profile image
S Lains 
a month ago

Mary the manager at Birks Sherway and her team were absolutely wonderful! They were incredibly patient and attentive as I shared details about the person I was holiday gift shopping for, and they guided me to the perfect piece. I can’t wait to see my loved one’s expression when they open it on Christmas morning. Thank you for such a thoughtful recommendation and an exceptional overall experience! 

David Rodriguez's profile image
David Rodriguez 
a month ago

I’ve had an amazing experience every single time I’ve visited Maison Birks. Mary and the entire staff consistently deliver exceptional service. I’ve been here multiple times and have purchased several Longines timepieces, and each visit has been just as great as the last. The team is knowledgeable, welcoming, and truly makes the buying experience enjoyable. Highly recommend visiting Mary and the staff at Maison Birks—you’ll always be taken care of. 

Carolina Dominguez's profile image
Carolina Dominguez 
a month ago

I had a wonderful experience at Birks. The staff were incredibly pleasant and attentive from the moment I walked in. I was greeted right away, and they took the time to answer all my questions and show me different pieces without any pressure. The store is beautiful and the service was exceptional. Highly recommend! 

Nickname's profile image
Nickname 
2 months ago

Waited for 20 -25 mind for sales associates attention. They looked our way but completely ignored us. I guess because we are brown skin.. We left never to return. 

Jesse Cormack's profile image
Jesse Cormack 
2 months ago

Extremely unpleasant experience. Went in to look at wedding bands and was greeted by a woman who sent an employee to assist. This employee was an overweight middle aged South Asian man, that instantly made us feel unwelcome. Every question we had was responded to with a bad attitude, and unprofessionalism. They were also very unhelpful in answering our questions. It felt like they wanted us out of the store as soon as possible, which is unfortunate as we had our eye on getting wedding bands from Maison Birks. I cannot speak ... read more

Frequently asked questions about Maison Birks

How is Maison Birks rated?

Maison Birks has a 4.4 star rating with 400 reviews. 

When is Maison Birks open?

Maison Birks is closed now. It will open at 11:00 a.m. 

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