MainStay Suites Denver Tech Center

Betty K 

on BBB

2 weeks ago

I received bed bugs bites and took pictures and videos of the bites and bugs and they refuse to reimburse me for the room or compensation for the bed bug bites even though I have proof. 

Laura L 

on BBB

2 weeks ago

Poor ***************** My husband and I live in *********, and have been long-time Choice Privileges members. We have stayed at Comfort Inns for years, but this experience has completely destroyed our trust and loyalty.We had a reservation booked months in advance at the Comfort Inn *********, ** for a trip to *************. Sadly, we had an unexpected death in the family; my uncle, who was like a father to me after my dad passed when I was 13. The funeral was in ********, at the same time as our trip was planned, making it ... read more

Joanne C 

on BBB

a month ago

I was staying long term in hotel I am a disabled 62 year old in July the hotel moved me to a different room this room had bedbugs I found 2 in my bed the morning if Aug.b11 th and told front desk They moved me to another room and nothing else was said. When I *******information found hotel was supposed to refund me for the room reimburse for laundry replace any luggage and reimburse for any medical issues. I am anemic + on medication so the anemia was exacerbated by the bugs ( ie was experiencing severe joint pain ) I also h... read more

Chris S 

on BBB

a month ago

I recently stayed at your Econo Lodge Baton Rouge University Area - Confirmation number 56696804. The stay was unbearable, and you purposely have no way for a customer to file a formal complaint with anyone in the United States. All support is outsourced overseas to save you money. You have a health issue at this property, and your customer support team wasn't able to help me find someone who could help resolve the problem for future guests. The hotel directly emailed me, stating that there is nothing wrong and that they can... read more

Shan P 

on BBB

2 months ago

So last night my husband and I were staying at the hotel and we were getting undressed and relaxed when the hotel clerk came beating on our door saying he smells smoke!! Me or my husband dont smoke so the guy was like open the door my husband stated we were getting dressed!! He then tried to force himself in our room and came looking around and said if we didnt leave he was going to call the police!! This was by far my worst experience!! He was rude and was taking pictures and everything!! I was trying to rest before work 

Stacy M 

on BBB

2 months ago

I am leaving a 2 star review only because my overall experience with this hotel has not been negative overall, and I have had some positive experiences with several members of the hotel staff.I travel between **************, ******* and ******* doing whole house cleanouts. Although my home base is ********, **; I do not have a lease in ********, only a mailing address. I always choose Quality Inn Midtown ******** as my place to stay between traveling for work. I have stayed at their location over 55 times in 2025 alone, and ... read more

Scott E 

on BBB

2 months ago

Service was awful was told I was going to get a callback from the owner. Never got one back got overcharged got kicked off the property from a hotel stayer from the *** **** *** across the way very bad experience. This guest was kicked off property due to violent and aggressive behavior with front desk associate and being rude to guest at the hotel next door,He was very intoxicated. The guest was advised he had to pay for the first night and was refunded the rest. The manager spoke to him at 7 am and explained this too him h... read more

Debra N 

on BBB

3 months ago

Disgusting Experience - Ants in the Bed! Avoid Comfort Inn & Suites Hillsville, VA We arrived at Comfort Inn & Suites in Hillsville, VA around midnight, completely exhausted. When we turned down the sheets to go to bed, we were horrified to find ants crawling all over the sheets, pillows, and mattress. That's right -- ants in the actual bed. We immediately went to the front desk. Their first response? "We'll change the sheets." As if that would fix a bed infested with ants. Then they offered to spray chemicals -- which we re... read more

Amelia A 

on BBB

3 months ago

I booked a room on *********** for this hotel. Went to check in and they asked to scan a card for incidentals. Scanned my card & got charged again for the room. Found the charge on my statements. The front desk was rude & denied the charge. Told me to email the manager. Emailed the manager. The manager asked for all the ******************** Then informed me of another charge on a website I've never heard of. Sent him evidence of the charges. Asked him to refund of the triple charges & to only charge for the one night in one ... read more