Mainland Medical Center

Mary K. 

on Birdeye

a year ago

the staff was very courteous & professional, waited 10 minutes, assessed & treated in less than an hour.... pain came from stupid REGISTRAR MACHINE , quoted $60.00 fee for visit with 20% discount for paying....tried paying with 2 different cards, both declined...pushed HELP & waited for lady to come on & tell me that Alvin doesn't offer discount, but just run my card again... NOPE ! screen says $60 & was offered $48 for immediate payment! change the screen or I 'm not running card... do you have any paperwork with that on i... read more

Zina C. 

on Birdeye

a year ago

I have had the honor of visiting this facility twice in the last 4 years. My first visit was due to the emergency demand by my nurse practitioner to get a blood transfusion immediately. After being triage and put into a from, a doctor comes in with 4 additional ppl that didn't announce themselves or all for permission to enter the room. The doctor never asked about my health, life habits or how long had I been dealing with the current situation. Instead he priced to talk me that my boys level was 7.0 and they don't do transf... read more

k r. 

on Birdeye

a year ago

HCA Kingwood deserves negative stars. Dirty. Incompetent. Negligent. Go anywhere else but here. 

Dian W. 

on Birdeye

2 years ago

I visited the emergency room in Pearland HCA Houston Healthcare due to a reoccurring issue in which I was advised to return if the problem continued to exist. Dr. Damien Jackson was very rude and stood against the wall suggesting that I go to a dermatologist. I told him that the issue that I was dealing with which was previously diagnosed as Cellulitis had traveled down my leg and felt warm to the touch. He said he had other emergencies more important. When I asked him his name he stated that it would be on the chart. He... read more

Anna H. 

on Birdeye

2 years ago

First appointment was in 2013 if I remember correctly. I went in thinking this lady gone ignore my needs and concerns. But to my surprise she was attentive, caring, a listener, firm, an actually wanted to help me. It's 2023 and I will never want another doctor. Melissa White Sonia MA Denise MA Teresa, Juanita and I'm sure I'm missing a few others. The whole staff is amazing an wonderful. I would recommend 100/10 just because they are the best. Thank you ladies so much. 

Lisa S. 

on Birdeye

4 years ago

I do not recommend this hospital. Used to be a nice hospital. Last 2 experiences here have been terrible. Had a MRI scheduled a week in advance. Show up and after filling out forms and paying for procedure, I am informed they never received authorization. Never called me back when I did get authorization to reschedule. I did the calling. Poor customer service. Disappointing that most insurances only use HCA and this hospital. 

Nola G. 

on Birdeye

5 years ago

would never wish my experience on anyone! Not even my worst enemy!!! I was there for over 20 hours waiting on a room. I went in with a kidney stone. I was given 2 IV bags in that whole time. I was put in a hot room on the most uncomfortable “bed”. On doctor came in around 9 am to over my options, said he’d be back and I never saw him again. The ER doctor came in around lunch time and said he’d get me an IV and see if I pass the stone. I finally asked around 3 for the doctor so I can discharge myself since nothing was being d... read more

Katelynn F. 

on Birdeye

5 years ago

All nurses were super kind and patient with my son. Was highly satisfied with everything they did too make him feel better. 

Tracy Howe G. 

on Birdeye

5 years ago

Horrible place for an MRI appt at 6:30 am After waiting til 7:15 am I asked and was told My appt was for 7:45. Overstafffed too many workers walking and talking. Advised management was coming to talk they never arrived I couldn't wait after being there since 6:30 am it was 9 then.