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Main Street Management Group
- Property Management
- Cornelius, NC
About this business
Main Street has been providing full-service HOA management to large and small single-family, condo, townhome, office and marina associations in North Carolina since 2009. We proudly serve the communities of Lake Norman, Charlotte, Concord, Huntersville, Cornelius, Davidson, Mooresville, Troutman, Asheville, Cherokee, Black Mountain, Nebo, Denver, and Lincolnton. We have service options to meet the needs of large, small, and developing communities.
Location details
18115 W Catawba Ave, Cornelius, NC, 28031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 5:00 p.m. | |
| Wed | Closed | |
| Thu | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I would give them NO stars if I could. I’ve lived in a community that they manage (and I use that term very loosely) for 15 plus years. They have a long history of never calling back if you have a concern. Recently I had a question that was not answered by our agent. So I called the owner, Kelly. She proceeded to tell me that I was the problem and NEVER took responsibility for her agents NOT returning my calls. This terrible customer service obviously comes from the top and trickles down. NO accountability!! I’ve read some o... read more
I’ve called about five or six times and left multiple emails and they don’t reply back. I’m going to talk to my HOA about switching companies even KELLY. The manager won’t return my messages.
Our experience thus far has been unacceptable and may constitute a breach of habitability standards. We secured this rental property through this company while relocating from out of state. We notified the company of a persistent odor and a complete failure of the air conditioning system more than two weeks ago. Despite this, no effective action has been taken to remedy either issue. We are now actively engaging with our assigned representative, as well as local code enforcement and the health department, due to conditions t... read more
I work for Waste Connections and have had the pleasure of working with Michele W. at Main Street Management Group. Michele has been fantastic—kind, professional, and an exceptional communicator. She is always prompt in her responses, making it easy to collaborate and find solutions quickly. What stands out most about Michele is her patience and understanding. She listens, considers all angles, and works with integrity to ensure the best outcomes for the communities she serves. On top of that, the team at Main Street is genui... read more
Excellent customer service from the Main Street Management company. They have been a pleasure to work with! They have helped me getting my accounts all straight. Helped reserving the clubhouse where I live and even getting me signed in to the APP on my phone. Kelly is so informative and has a great staff working for her: Natalie and Jennifer. Way to go team! Thank you all!
Frequently asked questions about Main Street Management Group
How is Main Street Management Group rated?
Main Street Management Group has a 3.8 star rating with 67 reviews.
When is Main Street Management Group open?
Main Street Management Group is closed now. It will open on Monday at 9:00 a.m.
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