Mail Center

cerullhon 

on Merchant Circle

11 years ago

Please don't do business here. I had to redirect a box that was in transit. Before anything, they charged me a fee for this. I later found out from UPS that they are not supposed to charge the customer until the package has been intercepted and delivered. Then I found out the box was still delivered to a wrong address. I immediately called the Mail Center and the lady told me to call back the next day. I said that this is their issue and UPS needs them to call for a lost box investigation. She still refused but said she woul... read more

Anonymous 

on Merchant Circle

13 years ago

Getting a mail box here seemed like a good idea as they are the only box company in the area. Beware! When you leave the area, they charge a RIDICULOUS amount to forward your mail, and eventually, they stop forwarding at all with no notice. They love you when you are a customer, but when you leave, they treat you very poorly. Guess they don't consider such things as online reviews, potential client referrals, or even if I return to the area in the future being a customer again. AVOID THE MAIL CENTER AT ALL COSTS!!!! 

Anonymous 

on Merchant Circle

14 years ago

I walked into this company and the man working kept avoiding a customer. while waiting for 15 to 20 mins he and the customer started discussing why her Package was 100 more then what fedex told her it should be he first told her He decided to ship it UPS and that to ship it fedex would be 30 more dollars. She ask why would it be so much fedex told me 125 and you are charging me 220. He then tells her that he charges a 20% fee. I'm no genius but that is way more than 20%. I look around the room and see a sign hang saying ERRO... read more

Kip Wells 

on Merchant Circle

15 years ago

I had hired this firm's services to pack an item and send it UPS Ground to a buyer a December 8, 2009. The buyer had to send the item, a rather expensive piece of karaoke equipment (Pioneer DVL-V888 LD/DVD/CD player), back because it was not working. Why wasn't it working? The Mail Center used a box that was too small for the item (thus ensuring that UPS would deny any insurance claim because of insufficient packaging). The back end of this item had been caved in. And what kind of box did they charge me full price for? A use... read more