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Mail and Ship Hub

5.0

About this business

Location details

18017 Chatsworth St, Granada Hills, CA, 91344, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
SunClosed
5.0215 reviews
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carol HAMILTON's profile image
carol HAMILTON 
2 weeks ago

This store is beyond excellent and amazing. Every staff member assists you immediately with all your shipping needs. They look for the best price for you and assist you with packaging as well. In fact my own personal experience, that shows unparalleled customer service, was when I arrived at the store at 3pm on a Saturday. This is when the store closes. I had several packages and was so disappointed I had missed getting there on time. I walked away and suddenly heard my name being called. Both employees, Oscar and another ... read more

Katherine's profile image
Katherine 
3 weeks ago

I wrote to Mail and Ship Hub directly. This is what I wrote: “How do I thank Kayla enough for her amazing customer service this afternoon? Thank you, Kayla! I was seeking a western union and she helped me locate one so very kindly. She was knowledgeable and kind. That’s the best. And she had a smile on her face and was glad to help! Thank you! It is that kind of customer service that leaves such a strong and positive impression for a long time. I was the one who asked to put in a good review for her. She did not ask. She... read more

Roxanna Flores's profile image
Roxanna Flores 
4 months ago

If you’re looking for top-notch work paired with outstanding customer service, this is absolutely the place to go. From the moment you walk in, you’re greeted with warmth and professionalism. The entire team is incredibly friendly, attentive, and genuinely committed to going above and beyond to ensure a great experience. They don’t just do the job—they take pride in it and it shows in the results. Kayla and Oscar, in particular, stood out for their exceptional service and dedication. Their attention to detail, communication,... read more

Jazmine Sanchez's profile image
Jazmine Sanchez 
4 months ago

I came here for the first time looking for a UPS store and was greeted at the door by Emily, who was closing the store. Still, she was kind enough to invite me in and took care of me right away. I was surprised she didn't send me away! Once I walked in I noticed a family was checking out and they were thanking Kayla (another employee) for all her help. They seemed so satisfied with her service just the way I was feeling with Emily. She made the process super smooth, I was shocked. It's rare to see this kind of service these ... read more

Jamie Dickson's profile image
Jamie Dickson 
a week ago

Emily and Kayla are the absolute best! My dad and I needed to ship family heirlooms out of state and they took the utmost care and consideration packing everything for us. Thank you!! 

Frequently asked questions about Mail and Ship Hub

How is Mail and Ship Hub rated?

Mail and Ship Hub has a 5 star rating with 215 reviews. 

When is Mail and Ship Hub open?

Mail and Ship Hub is closed now. It will open at 9:00 a.m. 

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