Maguire Volkswagen of Ithaca

Anna 

on Google

4 weeks ago

Deceptive, unprofessional, and disrespectful — avoid at all costs. McGuire Service failed my mother’s annual inspection solely because she refused to pay their outrageous $800 quote for two brake pads. Independent mechanics confirmed that her brakes were not close to failing by DMV standards, and there was no metal-to-metal contact that would justify a failed inspection. They never informed her of the failed inspection either; she only found out when she went to another shop. When I contacted McGuire’s customer service to as... read more

Ted Gardner 

on Google

3 months ago

Late afternoon of 7/21 I was verbally harassed and threatened and by a young mid 20's - early 30's black male employee of the Audi/Volkswagen/Toyota dealership location, for parking at the speedway parking area where there is an obscurely placed "easement modification" (a non-appurtenant easement) that has been created as a convenience to the dealership to drive into the speedway location parking lot without driving to the exit of the dealership lot and turning left to enter into the entrance of speedway. this employee drove... read more

Brenda Pepe 

on Google

3 months ago

Logan Kohlenberg was very helpful with the selection, test drive, shopping, and leasing process of our new VW Tiguan. The managers were also supportive of the loyalty incentive and the lease end process. Excellent service! 

Shangke Liu 

on Google

5 months ago

Avoid this place if you care about your warranty. I brought in my CPO Volkswagen because the headlight had clear moisture buildup—not just fog, but visible droplets that stayed for days. This should absolutely be covered under the certified warranty. The service department at Maguire VW barely looked at the issue and brushed it off as “normal condensation.” No real inspection, no report, no interest in helping—just a lazy excuse to avoid dealing with the warranty claim. They clearly didn’t want to do the work unless I paid o... read more