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Magic Rugs

5.0

About this business

Location details

9315 Monroe Rd, Charlotte, NC, 28270, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
Thu8:00 a.m. to 4:30 p.m.
FriClosed
SatClosed
SunClosed
5.0108 reviews
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Gary Schmidt's profile image
Gary Schmidt 
2 weeks ago

I have purchased 2 carpets (both 7 x 10) in the last 2 months and have been more that satisfied, no astounded, by the quality of the carpets as well as the customer service. Each order was packaged, shipped and arrived when promised. Customer service went above and beyond with my orders. I purchased vintage carpets and the quality far exceeded the description. I plan on purchasing more carpets in the future from Magic Rugs. I hope that your purchase will be as phenomenal as the experience I had. 

Mimi Behring's profile image
Mimi Behring 
3 weeks ago

Magic Rugs’ customer service is handled like when customer service meant something. I had a small issue and Matthew went above and beyond to make it right. I would not hesitate to buy from this company. Great communication! 

Judy Dent's profile image
Judy Dent 
a month ago

I just had the pleasure of working with this company for my rug needs. Not only are the rugs beautiful and of great quality, the customer service went above and beyond my expectations. The price point is great which made it even better! I highly recommend Magic Rugs. 

Tim Mccune's profile image
Tim Mccune 
a month ago

Matthew and MJ did a great job helping us select the best size, design and colors for our new rug. We have worked with them in the past and they always have come through professionally and competitively. Highly recommended. 

anne84664's profile image
anne84664 
2 months ago

Its always a gamble buying a rug online.... but i had a fair idea what I wanted. I made contact with Magic Rugs after finding the rug I wanted....almost. When I contacted they replied right away, the customer service was outstanding, they were pleasant and nice, not pushy. They arranged for a facetime call so I could see the rug in person. And they also showed me a few more rugs because I wanted to make sure to order the right one. They honored the price of the initial one I found which I thought was such a nice gesture. The... read more

Frequently asked questions about Magic Rugs

How is Magic Rugs rated?

Magic Rugs has a 5 star rating with 108 reviews. 

When is Magic Rugs open?

Magic Rugs is closed now. It will open tomorrow at 8:00 a.m. 

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