Madsen Mechanical Inc

Helen Walker 

on Google

a month ago

I just witnessed their van cutting off other vehicles, weaving in and out, and way exceeding the speed limit on 95 and the Commodore Barry Bridge. 

Eleanor Schmitt 

on Google

2 months ago

I’m very disappointed with the service I received from Madsen and the technician, Vincent. He was rude, rushed through the job, and wouldn’t take a moment to answer a few simple questions I had—even after I left a voicemail. I’ve been a loyal Madsen customer for three years and have never had an issue until now. I truly hope to hear back from the company about this. Customer service was a 1/10 this time. Technicians should be open to communication and willing to take a few extra minutes to listen to a customer’s needs—I only... read more

Edward Hainesworth 

on Google

2 months ago

I’m very disappointed with the service I received from Madsen and the technician, Vincent. He was rude, rushed through the job, and wouldn’t take a moment to answer a few simple questions I had—even after I left a voicemail. I’ve been a loyal Madsen customer for three years and have never had an issue until now. I truly hope to hear back from the company about this. Customer service was a 1/10 this time. Technicians should be open to communication and willing to take a few extra minutes to listen to a customer’s needs—I only... read more

Maria Lerman 

on Google

3 months ago

One of their plumbers came to look at a wall mounted plate which held the faucet in my bathtub wall; the faucet itself had broken off. He said he didn’t know the brand of the wall unit so he’d go back and find a similar one; he’d call me the next day; I was charged $128. Two weeks later, not having heard, I called them; they were still searching. One week after that, I called again—they were still waiting. I told the Services operator I’d look for another plumber if I didn’t hear from them. Her response was ‘I’m Ok with that... read more

Megan Ferguson 

on Google

a year ago

Went in to browse as I am adding a new bathroom and need to purchase all materials. Intended to inquire about their design services. The employee was demeaning and rude. I left and went to Avalon flooring who were amazing.