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222 E Park St, Edwardsville, IL, 62025, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Great company to work with.
AWFUL. Terrible customer service, no return calls. I was backed into by one of their clients. After numerous messages and almost 2 weeks later I get to talk to Brent. He was short and evasive. He took my statement and said "he would get back to me." Another week went by and I called him again. He called me back stating they were denying the claim because the other person involved told them I hit her! He said he had an eye witness who saw the whole thing. Absolutely the opposite of the truth. I argued with him of course but h... read more
Years ago, I got rear ended by someone who was carrying an insurance by this company. But boy, there were such a pain in the rear dealing with them covering my damages. Really bad service. I called to ask a question and the lady who answered the phone had a really bad attitude. I can't believe they're still in business. If you get hit by someone, you better hope and pray they're not carrying Madison Mutual Insurance. This is the worst insurance I ever dealt with.
Extremely unreliable company. Sent a check in the mail with no explanation and no prior communication. Learned I was cancelled and apparently uninsured for a while! Terrible customer care.
Madison Mutual Insurance Company has a 3.7 star rating with 132 reviews.
Madison Mutual Insurance Company is closed now. It will open tomorrow at 9:00 a.m.
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