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Madewell

3.7

About this business

Shop Madewell for women's clothing, including denim jeans, designer jeans, women's tank tops, jackets, sweaters and more. Plus, free shipping and free returns on all jeans. 

Location details

2666 NE University Village St, Seattle, WA, 98105, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 9:00 p.m.
Tue9:30 a.m. to 9:00 p.m.
Wed9:30 a.m. to 9:00 p.m.
Thu9:30 a.m. to 9:00 p.m.
Fri9:30 a.m. to 9:00 p.m.
Sat9:30 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.776 reviews
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john r's profile image
john r 
5 years ago

BUYER BEWARE: DO NOT shop at J CREW. Our order was not refunded the amount that we were promised after customer support rep "Aaron P" promised us via email that the order would be refunded in full after it was returned. We messaged their support staff and they didn't refund us! We couldn't believe it. J CREW's customer service is honestly so terrible to deal with. They are rude and unresponsive. This will be the last time we ever shop with them. No wonder everything on their website is 40%-50% off! They scam you with cheap p... read more

Toni P's profile image
Toni P 
5 years ago

Purchase a pair of slippers, received two left feet. I had to pay for the return shipping. Not cool. 

Kika R's profile image
Kika R 
5 years ago

Online order was never assisted. Emails went on for several days without any recognition of the problem that I had where they refused to offer expedited shipping during an online order. When I emailed them asking for help with receiving expedited shipping I was told first to contact *** then in a second email from Michael R I was told they couldn't change the speed and that I should go back online and reorder the products I needed with expedited shipping. But expedited shipping was not an option! The 3rd customer service rep... read more

Kathy M's profile image
Kathy M 
5 years ago

Ordered 2 pair of shoes. Sizes were widely wrong. Will never order from J Crew again. 

Frequently asked questions about Madewell

How is Madewell rated?

Madewell has a 3.7 star rating with 76 reviews. 

When is Madewell open?

Madewell is open now. It will close at 9:00 p.m.  

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