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Madewell
- Clothing Rental
- Indianapolis, IN
About this business
Location details
8702 Keystone Crossing SPACE # 150C, Spc 150C, Indianapolis, IN, 46240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
I love Madewell but recently went in for something specific. The store was empty and neither one of the two workers said one word to me, not even a hi. I was in there for a solid ten minutes and still was not able to get any help despite the store being empty so left empty handed as I could not find what I came in for and was turned off by the lack of help and by the rudeness.
I recently bought earrings for my girlfriend, (allergic to nickel) from this location and unfortunately she had an allergic reaction despite the labels on the earring. Although that was disappointing, the reason I’m leaving the review is because of how I am always treated in the store. Cashier Kay S did not want to accept my return without a receipt which is fine but when I found my receipt I was being treated as an annoyance, as I often am when I’m alone in the store, and was dismissed quickly. I bought these earrings as a ... read more
Not very impressed. I loved the clothes in the store and truly felt like they were high quality. I've had some dry cleaned and others machine washed per the exact instructions. In all cases they lost their fit and original sizing(shrunk). Just disappointing, there are other brands at better price points that hold up really well. I bought into the idea of slightly premium clothing.
We always have great customer service here!
Love the jeans.
Frequently asked questions about Madewell
How is Madewell rated?
Madewell has a 4.3 star rating with 37 reviews.
When is Madewell open?
Madewell is closed now. It will open at 10:00 a.m.
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